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  1. Jira Cloud
  2. JSWCLOUD-26007

Selecting Remove from sprint via right-click on issue card does not remove issue from sprint in Enhanced board

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      Issue Summary

      Selecting Remove from sprint via right-click on issue card does not remove issue from sprint in Enhanced board.

      If you select Remove from sprint via right-click on an issue card and either refresh OR go to a different page before waiting 8 seconds, the issue will not actually be removed from the sprint. The only way to speed up this process is to manually close the pop-up notification:

      Steps to Reproduce

      1. On an Enhanced board of an active sprint, right-click on an issue and select "Remove from sprint":
      2. Observe that the card disappears from the board and a pop-up appears:
         

        CC-8 removed from sprint

        Sprint scope will be affected by this action
        View issue * Undo


      3. Refresh the page. Observe that the card has reappeared.

      Expected Results

      Selecting Remove from sprint via right-click on issue card should remove issue from Sprint.

      Actual Results

      Selecting Remove from sprint via right-click on issue card does not remove issue from sprint in Enhanced board.

      Workaround

      Go to backlog and drag and drop the issue to the backlog.

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            [JSWCLOUD-26007] Selecting Remove from sprint via right-click on issue card does not remove issue from sprint in Enhanced board

            David COUDRON added a comment -

            Hello,

            Thank you for the fix.

            It's better but still not enough for us.
            It's always necessary to wait about ten seconds before updating.

            On the other hand, the alert will help avoid errors.

             

            David COUDRON added a comment - Hello, Thank you for the fix. It's better but still not enough for us. It's always necessary to wait about ten seconds before updating. On the other hand, the alert will help avoid errors.  

            Chris Hanson (Inactive) added a comment -

            G'day, Chris from the Jira team here. We've rolled out a fix which should improve usability of this feature. Feel free to reach out if you continue to experience problems.

            Chris Hanson (Inactive) added a comment - G'day, Chris from the Jira team here. We've rolled out a fix which should improve usability of this feature. Feel free to reach out if you continue to experience problems.

              edd6b3399298 Chris Hanson (Inactive)
              23ef3e30d63c Anusha Rutnam
              Affected customers:
              12 This affects my team
              Watchers:
              16 Start watching this issue

                Created:
                Updated:
                Resolved: