Uploaded image for project: 'Jira Software Cloud'
  1. Jira Software Cloud
  2. JSWCLOUD-25981

Done issues reappear on Kanban boards if the Issue Type is changed

    XMLWordPrintable

Details

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Problem Summary

      Kanban boards have a configuration to Hide completed issues older than. If you change the Issue Type for an issue that was formerly hidden from the board, it re-appears on the board. This can become a problem when performing post-migration cleanup of migrated Issue Types.

      Example Scenario

      1. Configure a Kanban project to hide completed issues older than 2 weeks (one week is the lowest available option).
      2. Move an issue to "Done" status and wait two weeks.
      3. Migrate the project from this cloud site to another cloud site. Notice that the issue is still hidden from the Done column of the Kanban board in the target site as expected.
      4. In the target site, move the example issue to a different issue type.
      5. Confirm that the issue now reappears in the Done column of the Kanban board.

      It seems that the issue's last updated date is being used to calculate whether the issue should appear on the Kanban board, instead of the date of the status change.

      Workaround

      No workaround identified. The issues should be hidden again after the configured threshold is met again after the issue is updated.

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              bd3cfc093dfe Sam Lesher
              Votes:
              1 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: