A project's board fails to load with UIF/enhanced option enabled (due to data endpoint returning 404)

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • Component/s: Board (UIF)
    • None
    • 1
    • Minor

      Issue Summary

      This issue is only occurring for a single project for a certain customer.

      With "Enhanced my Board and backlog" enabled, attempting to load the board page. The request to the board data endpoint fails due to a 404 and returns the error message "Information for this board is unavailable" with a 404 status. And the user get redirected back to the projects page.

      Steps to Reproduce

      1. Enable the feature to enhance my board and backlog
      2. Attempt to navigate to the project's board (can be done via the projects screen).
      3. It'll flash the board loading screen.

      Expected Results

      The issues on the board should be displayed.

      Actual Results

      It'll flash the board loading screen but the user will get redirected to the projects screen. The error flag "You tried to access a project that doesn't exist or that you don't have permission to see." is displayed on the screen.

      Workaround

      Navigate to the Project > Click on Backlog > Click on (...) and Disable the feature Enhance my board and backlog.

              Assignee:
              Unassigned
              Reporter:
              Usman (Inactive)
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                Created:
                Updated:
                Resolved: