Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JSWCLOUD-25799

From the Enhanced Backlog we cannot create issue of Type Level 1 or above

XMLWordPrintable

       

       

       

      The Old Board/Backlog view and the Enhanced Board/Backlog View have different behaviours when we create an issue from the Backlog.

      In the Old Board/Backlog view, when we create an Issue from Backlog. We can choose All Issues of Level 0 and above.

      However, when we enable the Enhanced Board/Backlog view when we create an Issue from Backlog. We can only choose All Issues of Level 0. This is not documented in the Public Blog for the new changes:

      Steps to Reproduce

      1. Create a Kanban Board in the company-managed Project.
      2. In the Project issue Type Scheme select Issue from Issue Hierarchy Level -1, Level 0, Level 1 and above.

      1. When creating a new Issue from the Old Board Backlog. We can choose All Issues of Level 0 and above.
      2. Enabled the enhanced Board/Backlog.
      3. When creating a new Issue from the Enhanced Board Backlog. We can only choose All Issues of Level 0.

      Expected Results

      The Old Board/Backlog view and the Enhanced Board/Backlog View should list the same issue Type when creating the Issue from the Backlog.

      Actual Results

      In the Old Board/Backlog view, when we create an Issue from Backlog. We can choose All Issues of Level 0 and above.

      However, when we enable the Enhanced Board/Backlog view when we create an Issue from Backlog. We can only choose All Issues of Level 0. ** 

      Workaround

      No workaround is available at this time.

        1. image-2023-09-19-14-49-05-072.png
          image-2023-09-19-14-49-05-072.png
          285 kB
        2. image-2023-09-19-14-49-22-340.png
          image-2023-09-19-14-49-22-340.png
          122 kB
        3. image-2023-09-19-14-51-35-538.png
          image-2023-09-19-14-51-35-538.png
          261 kB
        4. image-2023-09-19-14-54-04-892.png
          image-2023-09-19-14-54-04-892.png
          122 kB
        5. image-2023-09-19-14-54-55-222.png
          image-2023-09-19-14-54-55-222.png
          334 kB
        6. image-2023-09-19-14-55-48-862.png
          image-2023-09-19-14-55-48-862.png
          285 kB
        7. image-2023-09-19-14-57-23-956.png
          image-2023-09-19-14-57-23-956.png
          261 kB

              Unassigned Unassigned
              9c3330e8be50 Rohit Sreedharala
              Votes:
              3 Vote for this issue
              Watchers:
              14 Start watching this issue

                Created:
                Updated:
                Resolved: