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Suggestion
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Resolution: Duplicate
Please add a new Jira automation trigger: Issue status category changed, so that rules can be triggered when an issue status category changes. It should be possible to chose from and to categories or leave unset to include all similar to how it works with Issue transitioned trigger.
Current workaround
Currently the only workaround I could come up with is using Trigger: Issue transitioned combined with Condition: Issue matches JQL like: "statusCategory != "To Do" AND statusCategoryChangedDate >= startOfDay()" however this is inefficient because it triggers on every transition, rather than only when the status category changes (resulting in unnecessary executions). Reducing the scope of Trigger: Issue transitioned by constraining listing all statuses relevant for that status category in the From/To status field, is impractical and unmaintainable because in our instance we have many statuses and new ones get added all the time. It would be much simpler and useful if there was a trigger for Issue status category changed.
- duplicates
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AUTO-375 Add support for status category to 'Issue transitioned' trigger
- Future Consideration