Automation web requests failing with SunCertPathBuilderException error

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    • 2
    • Severity 3 - Minor

      Issue Summary

      Automation to send a web request is showing SunCertPathBuilderException: unable to find valid certification path to requested target.

      The customer is following this guide to trigger automated tests with Xray and Jira.

      https://www.atlassian.com/devops/testing-tutorials/jira-xray-integration-trigger-automated-tests

      On testing the automation it returns a http error 500.

      The customer did a test with another certificate authority in a different URL pointing to the same gitlab and it worked well.

      Steps to Reproduce

      1. Create an automation rule to send a web request to an endpoint certified by DigiCert
      2. Validate the web request configuration

      Expected Results

      Receive a 201 return

      Actual Results

      Receive a 500 return

      Workaround

      Use a different certificate authority. (Not sure if it will happen with all DigiCert certificates)

              Assignee:
              Danish Magrey
              Reporter:
              Marcelo Beloni (Inactive)
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                Created:
                Updated:
                Resolved: