Issue Summary

If square brackets and a smart value (or more) are entered in the From Name field of the "send email" automation action then the square brackets and the text among them will not appear in the friendly-from field of the received email

Steps to Reproduce

1. created a Jira Automation rule that, on specific conditions (e.g. issue commented), uses the "send email" automation action to send an email to your address
2. Set something like [JIRA] followed by some text in the From Name field.
   
3. Trigger the rule and see that the received email will correctly show the text from above step
   
4. Now set the From Name field to, for example:

   [JIRA] {{reporter.displayName}}
   

   

Expected Results

The received email will show [JIRA] followed by the name of the reporter of the issue that has been commented

Actual Results

Only the reported name is displayed.  [JIRA] has totally been removed from the friendly-from:

Workaround

Putting the text in the From Name field among quotes seems to work fine and returns the same result of step #3 above:

"[JIRA] {{reporter.displayName}}"

 
However, if the reporter has special characters in their name (for example: ä, ö, ü) then the double quotes are shown in the friendly from field of the received email.