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Type: Bug
Resolution: Timed out
Priority: Medium
Component/s: Classic - Boards, Project - Create
Labels:
- jsw-s7
- timeout-bulk-close202410

Support reference count:
11
Symptom Severity:
Minor
UIS:
2
Bug Fix Policy:
View Atlassian Cloud bug fix policy

Issue Summary

JSW project fails to create if the default issue type is not a standard issue type

Steps to Reproduce

Rename Epic issue type (if existing)
Create a new JSW project.

Expected Results

Jira should handle the creation of new projects better if it notices the issue type category has changed.

Actual Results

Error is thrown and project creation is not possible

The below exception is thrown in the log file:

stack: cloud.atlassian.logmon.laas.api.PrivacySafeException: Privacy-safe boxing of a java.lang.RuntimeException
	at com.atlassian.jira.bc.project.DefaultProjectService.notifyHandlersOfProjectCreated(DefaultProjectService.java:744)
	at com.atlassian.jira.bc.project.DefaultProjectService.createProjectInternal(DefaultProjectService.java:700)
	at com.atlassian.jira.bc.project.DefaultProjectService.createProject(DefaultProjectService.java:630)
	at com.atlassian.jira.projecttemplates.service.ProjectTemplateServiceImpl.applyProjectTemplate(ProjectTemplateServiceImpl.java:216)
	at com.atlassian.jira.projecttemplates.rest.simplified.SimplifiedProjectResource.create(SimplifiedProjectResource.java:121)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker.lambda$null$1(DispatchProviderHelper.java:309)
	at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.lambda$invokeMethodWithInterceptors$0(DispatchProviderHelper.java:98)
	at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:55)
	at com.atlassian.servicedesk.internal.api.customer.context.CustomerContextAuditingInterceptor.intercept(CustomerContextAuditingInterceptor.java:42)
	at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:55)
	at com.atlassian.greenhopper.api.rest.util.AgileRestApiExceptionInterceptor.intercept(AgileRestApiExceptionInterceptor.java:27)
	at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:55)
	at com.atlassian.jira.rest.api.analytics.AnalyticsInterceptor.invokeInterceptor(AnalyticsInterceptor.java:73)
	at com.atlassian.jira.rest.api.analytics.AnalyticsInterceptor.intercept(AnalyticsInterceptor.java:61)
	at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:55)
	at com.atlassian.jira.rest.exception.ExceptionInterceptor.intercept(ExceptionInterceptor.java:66)
	at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:55)
	at com.atlassian.plugins.rest.common.expand.interceptor.ExpandInterceptor.intercept(ExpandInterceptor.java:41)
	at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:55)
	at com.atlassian.workcontext.metrics.Profile.timeWithException(Profile.java:76)
	at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.invokeMethodWithInterceptors(DispatchProviderHelper.java:125)
	at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker.lambda$_dispatch$2(DispatchProviderHelper.java:308)
	at com.atlassian.workcontext.metrics.Profile.timeWithException(Profile.java:76)
	at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker._dispatch(DispatchProviderHelper.java:305)
	at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)
	at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:302)
	at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)
	at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
	at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)
	at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1542)
	at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1473)
	at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1419)
	at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1409)
	at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:409)
	at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:558)
	at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:733)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
	at com.google.inject.servlet.ServletDefinition.doServiceImpl(ServletDefinition.java:286)
	at com.google.inject.servlet.ServletDefinition.doService(ServletDefinition.java:276)
	at com.google.inject.servlet.ServletDefinition.service(ServletDefinition.java:181)
	at com.google.inject.servlet.ManagedServletPipeline.service(ManagedServletPipeline.java:91)
	at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:85)
	at com.google.inject.servlet.ManagedFilterPipeline.dispatch(ManagedFilterPipeline.java:120)
	at com.google.inject.servlet.GuiceFilter.doFilter(GuiceFilter.java:135)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.atlassian.jira.web.filters.XContentTypeOptionsNoSniffFilter.doFilter(XContentTypeOptionsNoSniffFilter.java:21)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:37)

More errors

java.lang.reflect.InvocationTargetException
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker.lambda$null$1(DispatchProviderHelper.java:330)
	at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.lambda$invokeMethodWithInterceptors$0(DispatchProviderHelper.java:98)
	at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:55)
	at com.atlassian.jira.rest.interceptors.jsd.LanguageOverrideInterceptor.intercept(LanguageOverrideInterceptor.java:42)
	at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:55)
	at com.atlassian.jira.rest.interceptors.jsd.RequestScopeInterceptor.enterRequestScope(RequestScopeInterceptor.java:39)
	at com.atlassian.jira.rest.interceptors.jsd.RequestScopeInterceptor.intercept(RequestScopeInterceptor.java:32)
	at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:55)
	at com.atlassian.plugins.rest.common.security.jersey.CustomerContextInterceptor.invokeCatchingException(CustomerContextInterceptor.java:65)
	at com.atlassian.plugins.rest.common.security.jersey.CustomerContextInterceptor.lambda$invokeOutOfCustomerContext$1(CustomerContextInterceptor.java:57)
	at com.atlassian.jira.security.helpseeker.context.ReentrantThreadLocalBasedCodeContext.lambda$runnableToNoExceptionsCallable$1(ReentrantThreadLocalBasedCodeContext.java:149)
	at com.atlassian.jira.security.helpseeker.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:135)
	at com.atlassian.jira.security.helpseeker.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:89)
	at com.atlassian.jira.security.helpseeker.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:99)
	at com.atlassian.jira.security.helpseeker.context.CustomerContextServiceImpl.lambda$runOutOfCustomerContext$3(CustomerContextServiceImpl.java:64)
	at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
	at com.atlassian.plugin.util.ContextClassLoaderSwitchingUtil.runInContext(ContextClassLoaderSwitchingUtil.java:48)
	at com.atlassian.plugin.util.ContextClassLoaderSwitchingUtil.runInContext(ContextClassLoaderSwitchingUtil.java:25)
	at com.atlassian.jira.security.helpseeker.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:64)
	at com.atlassian.plugins.rest.common.security.jersey.CustomerContextInterceptor.invokeOutOfCustomerContext(CustomerContextInterceptor.java:57)
	at com.atlassian.plugins.rest.common.security.jersey.CustomerContextInterceptor.intercept(CustomerContextInterceptor.java:35)
	at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:55)
	at com.atlassian.jira.rest.interceptors.jsd.ServicedeskExperimentalOptInInterceptor.intercept(ServicedeskExperimentalOptInInterceptor.java:42)
	at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:55)
	at com.atlassian.greenhopper.api.rest.util.AgileRestApiExceptionInterceptor.intercept(AgileRestApiExceptionInterceptor.java:42)
	at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:55)
	at com.atlassian.jira.rest.v2.analytics.jsd.JsdApiAnalyticsInterceptor.intercept(JsdApiAnalyticsInterceptor.java:46)
	at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:55)


Caused by: java.lang.RuntimeException: An error occurred while notifying that a project was created
	at com.atlassian.jira.bc.project.DefaultProjectService.notifyHandlersOfProjectCreated(DefaultProjectService.java:935)
	at com.atlassian.jira.bc.project.DefaultProjectService.createProjectInternal(DefaultProjectService.java:890)
	at com.atlassian.jira.bc.project.DefaultProjectService.lambda$null$21(DefaultProjectService.java:724)
	at com.atlassian.jira.project.DefaultProjectOperationContextService.runInProjectCreateContext(DefaultProjectOperationContextService.java:22)
	at com.atlassian.jira.bc.project.DefaultProjectService.lambda$null$22(DefaultProjectService.java:724)
	at com.atlassian.jira.event.context.EntityUpdateStreamJournalContext.runInContext(EntityUpdateStreamJournalContext.java:51)
	at com.atlassian.jira.event.context.EntityUpdateStreamJournalContext.runInContext(EntityUpdateStreamJournalContext.java:44)
	at com.atlassian.jira.bc.project.DefaultProjectService.lambda$createProject$23(DefaultProjectService.java:722)
	at com.atlassian.workcontext.metrics.Timer.timeWithException(Timer.java:277)
	at com.atlassian.jira.consistency.ConsistencyCheckServiceImpl.lambda$wrapWithTimer$6(ConsistencyCheckServiceImpl.java:268)
	at com.atlassian.jira.consistency.ConsistencyCheckServiceImpl.wrapWithTimer(ConsistencyCheckServiceImpl.java:275)
	at com.atlassian.jira.consistency.ConsistencyCheckServiceImpl.runWithException(ConsistencyCheckServiceImpl.java:129)
	at com.atlassian.jira.consistency.ConsistencyCheckBuilderForRolloutService$TypeAwareRollout.runTheCode(ConsistencyCheckBuilderForRolloutService.java:177)
	at com.atlassian.jira.consistency.ConsistencyCheckBuilderForRolloutService$TypeAwareRollout.with(ConsistencyCheckBuilderForRolloutService.java:211)
	at com.atlassian.jira.bc.project.DefaultProjectService.createProject(DefaultProjectService.java:722)
	at com.atlassian.jira.projecttemplates.service.ProjectTemplateServiceImpl.applyProjectTemplate(ProjectTemplateServiceImpl.java:231)
	at com.atlassian.jira.projecttemplates.rest.simplified.SimplifiedProjectResource.create(SimplifiedProjectResource.java:122)
	... 440 more

Message

Failed to create project. Project type: ProjectTypeKey{key='software'}. Template: com.pyxis.greenhopper.jira:gh-simplified-scrum-classic. UUID: null

Workaround

Ensure that the issue type created is of standard type and not sub-task type or do not rename the Epic issue type.

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create_project.png
177 kB
21/Feb/2022 11:28 AM

is cloned from

JSWCLOUD-18811 Unable to create Project due to non-Standard Story IssueType

Closed

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