Details
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Bug
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Resolution: Unresolved
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Low
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None
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3
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Severity 3 - Minor
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0
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Description
Issue Summary
When attempting to split an issue that contains the required field "Story Points", Jira throws an error that the field must be populated even though the user is already informing an Estimate in the Split issue dialog
Steps to Reproduce
- Create a Validator in the workflow making the Story Points field required
- Try to Split the issue by going to Backlog > Right-click on the issue > Split
- On the Slit issue dialog, set an Estimation for all issues
Expected Results
The issues should be Split with no errors
Actual Results
Update 1 February 2024
The following error now only appears on the Network panel: An error "Error occurred while creating issue through workflow: Field Story Points is required" is displayed.
The UI error is more generic:
Couldn't split the issue
We're having some trouble splitting the issue. Refresh the page and try again.
Workaround
In order to work around this error, you can remove any Validators or Post Functions from the Create Issue and then re-run the Split.
After successfully splitting the issue, you can then re-add any Validators or Post Functions to workflows that you removed.
Attachments
Issue Links
- is duplicated by
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JSWCLOUD-26055 Splitting issues with validators on their workflow throws error
- Closed
- is related to
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JRACLOUD-60237 Better Warning Message For Workflow Post Functions That Will Fail
- Gathering Interest
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JRACLOUD-81686 [Tracking in issue links] Various issues related to misleading / generic workflow error messages
- Gathering Interest