-
Bug
-
Resolution: Timed out
-
Low
-
3
-
Severity 3 - Minor
-
Issue Summary
Jira uses a library to parse the timezone of a user and calculate the remaining working days of a sprint. The library was unable to parse a user entered timezone correctly and throwing a status code 500 for board loads.
Steps to Reproduce
- Go to account settings
- Select Account Preference
- Change your timezone to a custom timezone(ex GMT+3:00). (Do not use the timezones in drop down as they work fine)
Expected Results
The classic boards should load without error.
Actual Results
The board is throwing a status code 500 while loading.
Workaround
The workaround is for users to change the timezone to a standard one in their Atlassian account settings.
- relates to
-
JRACLOUD-76313 Log Work in the resolution screen does not honour timezone of User's profile
- Closed
- is resolved by
-
IDZERO-1041 Loading...
-
KIRBY-1885 Loading...
-
JCSP-974 Loading...