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  1. Jira Platform Cloud
  2. JRACLOUD-90404

Performance issues in agile reports with a large history or number of issues with potential timeout failures

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      Issue Summary

      If a board has a broad JQL query and/or long history, causing its reports to go through a large number of issues & history, the reports may experience long load times and fail to load with timeout errors.

      Steps to Reproduce

      1. Create a board with a broad JQL query, for example, one that includes all projects on an instance
      2. Try loading a sprint report

      Expected Results

      The report should load data from all the included issues within a reasonable time period. A reasonable time period would ideally be under 4 seconds, but may simply be considered under 10s. Currently large reports may take tens of seconds to load.

      Actual Results

      The report takes tens of seconds to load or does not load due to timeout exceptions.

      Workaround

      The only available work-around at the moment is to use less broad JQL queries to use reports that contain less issues and history.

              Unassigned Unassigned
              pyamada@atlassian.com Pedro Tacla Yamada
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                Created:
                Updated:
                Resolved: