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  1. Jira Cloud
  2. JSWCLOUD-20425

The next-gen boards aren't automatically updating either notifying users that changes were made

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    • Icon: Bug Bug
    • Resolution: Not a bug
    • Icon: Low Low
    • Next-gen - Boards
    • None

      Issue Summary

      We have the following scenario: we have two users viewing the same board (backlog). If one user creates an issue in the backlog, the other user doesn't have their page automatically either the banner "This board has been updated: Refresh" is being displayed.

      Steps to Reproduce

      1. Create a Jira Software project
      2. Access its board
      3. Open the same project and using the browser's incognito mode
      4. Create an issue using one browser tab
      5. Look at the board in the incognito mode

      Expected Results

      The created issue is visible on the board or the message This board has been updated: Refresh" is displayed

      Actual Results

      To see the newly created issues, the user needs to manually refresh the page from times to times

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              htemp Heitor T (Inactive)
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                Created:
                Updated:
                Resolved: