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Bug
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Resolution: Tracked Elsewhere
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High
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43
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Severity 2 - Major
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2
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Issue Summary
When Next-gen board is configured to show greater than 300 cards, the initial load of the board will be slower and card transition is also affected.
Steps to Reproduce
- Have next-gen project type and create 300+ issues
- Open Next-gen board
Expected Results
Next-gen board would initially load in a similar time to boards with 300 cards
Actual Results
The board loads very slow and it affects the navigation within that board.
Workaround
- Reduce number of cards on the board by using a backlog (focusing the board on immediate work), which currently has great features such as the epic panel and versions panel that allows you to bulk-update issues: https://community.atlassian.com/t5/Next-gen-articles/Improved-Backlog-planning-in-next-gen-with-the-epic-panel/ba-p/1387675
- Moving cards to “Done” (resolved) column to be cleared from the board if you did not enable sprints: https://community.atlassian.com/t5/Next-gen-articles/Introducing-manual-board-clearing-for-your-next-gen-Kanban-board/ba-p/1411958
- Not visualising Releases on the board (aka. having a column with RELEASES), as if you are not doing continuous releases (e.g. monthly releases), you'd wait a long time to clear the board. Track Releases in the Releases view: https://community.atlassian.com/t5/Next-gen-articles/New-features-for-next-gen-projects-in-Jira-Software-Cloud/ba-p/1232149
- Switch to Classic projects and migrate issues over
Hi everyone, Thanks for your contributions to this issue, they’ve been a great help in diagnosing matters. We’ve been assessing this problem and agree it needs to be resolved. Unfortunately this is a complex task which is going to take some time. I assure you we’re aiming to have it fixed and would like to thank you for your patience. While I can’t give an exact date that a fix will be ready, I can share that it will be a question of months rather than weeks or days. I recognize that this may be disappointing, but I feel it’s important to be transparent with you about the level of effort involved so you can plan accordingly. Regards, Ivan Teong Product Manager, Jira Software Cloud |
- is related to
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JSWCLOUD-18716 NextGen Boards are Slow To Load with a Large Number of Cover Images
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- Closed
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- is superseded by
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JRACLOUD-85663 Make Next-gen boards with hundreds of cards snappier
- Closed
- relates to
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JSWCLOUD-18745 Scrolling on a Next-gen board with a considerable number of cards is slow when using a larger screen
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- Closed
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- mentioned in
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Thanks everyone for your feedback on this issue. We appreciate the time you take to help us be better.
We are closing this Bug because boards with hundreds of cards will still load and can be used, they're just not as quick to load as we’d like. We use Bugs to track issues that prevent features being used as intended.
To be open about the problem, we’ve created a feature Suggestion to improve load times for large boards. Please watch this issue for updates, as we continue to work on improving performance over the longer term:
JSWCLOUD-20971Performance is a top priority for Atlassian, pease see our public roadmap on planned improvements.