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  1. Jira Cloud
  2. JSWCLOUD-18578

Stories from external epics disappear in swimlanes

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      Summary

      When Swimlanes are based on Epics and there are Issues linked to Epics which are not available in the board, then these Issues are still visible in Backlog (for Scrum) & Kanban Backlog (Kanban) but invisible in Active Sprints (both Scrum and Kanban)

      Steps to reproduce

      1. Create board A (Scrum) for project A, which should filter all issues in project A
      2. Create project B, then create Epic B in project B
      3. Create Issue A in project A, then link it to Epic B
      4. Create a sprint in board A, add Issue A to it and start it
      5. Configure board A and base Swimlanes on Epics

      Expected behavior

      Issue A is visible in Active Sprints of board A

      Actual behavior

      Issue A is invisible in Active Sprints of board A

      If Issue Count is enabled for the Columns, we can see a mismatch in the number of issues like this:

      In Backlog mode, all the 4 issues are visible:

      Notes

      The same behavior applies to both Scrum and Kanban boards

      Original Description

      We have put some stories in our sprint that are connected to epics from an "Epics" project, which contains Epics that span multiple projects.

      The Saved Filter for the board is the default:
      project = "This Project" ORDER BY Rank ASC

      In "plan" mode I can see the tasks
      In "work" mode when we select "swimlanes by epic" these stories disappear. They also do not show under "issues without epics".

      The workaround suggested elsewhere is to change the Saved Filter to:
      project = "This Project" OR ( project = Epics AND type = epic ) ORDER BY Rank ASC

      However, this then means that when you go to "plan" mode and show the Epics panel, you then see all multi-project Epics, even if they do not have any tasks in the current project.

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            [JSWCLOUD-18578] Stories from external epics disappear in swimlanes

            Vasily Pribylov added a comment -

            We appreciate the honesty, the bug is still present as in Jira v9.12.8

            Vasily Pribylov added a comment - We appreciate the honesty, the bug is still present as in Jira v9.12.8

            Dylan added a comment -

            Hi all,

            Thank you for raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved.

            To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.

            Dylan added a comment - Hi all, Thank you for raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.

              Unassigned Unassigned
              abdc7bfaba15 Dan Straw
              Affected customers:
              4 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: