[JSWCLOUD-18431] Unable to move issue from Backlog to Board section for Next-gen project - Create and track feature requests for Atlassian products.

Type: Bug
Resolution: Fixed
Priority: High
Component/s: next-gen
Labels:
None

Support reference count:
7
Symptom Severity:
Severity 2 - Major
Bug Fix Policy:
View Atlassian Cloud bug fix policy

Issue Summary

Unable to move issue from Backlog to Board section for Next-gen project

Steps to Reproduce

Have a Next-gen project
Enable "Backlog" feature (disable Sprint feature)
Go to Backlog and attempt to move an issue from Backlog to Board

Expected Results

Issue is moved to Board section.

Actual Results

Issue isn't moved to Board section and hit the following error:

Something’s gone wrong. Refresh the page and try again.

Notes

It only affects Next-gen board with Sprints feature disabled.

Workaround

Contact Atlassian Support

mentioned in: Page Failed to load; Page Failed to load; Page Failed to load; Page Failed to load

Quan Nong added a comment - 22/Jan/2020 7:20 PM

Any update when this bug fix will be implemented?

Quan Nong added a comment - 22/Jan/2020 7:20 PM Any update when this bug fix will be implemented?

Assignee:: Vu Le

Reporter:: Adven

Affected customers:: 1 This affects my team

Watchers:: 4 Start watching this issue

Created:: 23/Sep/2019 8:20 AM

Updated:: 11/Sep/2020 1:08 AM

Resolved:: 30/Jan/2020 4:04 AM