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  1. Jira Platform Cloud
  2. JRACLOUD-87186

As a team-managed user, I want to be able to define a default issue type in the project's settings

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      Atlassian Status as of 25 August 2020

      Unfortunately, in light of more urgent priorities, our team is not working on this feature anymore. We know this will disappoint many of you and is not the answer many of you were looking for. We’ll let you know when we are ready to begin work on it.

      Problem Definition

      Currently, it's not possible to define a default issue type in team-managed (formerly next-gen) projects. The selected issue type will be the last issue type used by the user. Considering different users may use different issues types, there will not be a "default issue type" defined to all users

      Suggested Solution

      As a team-managed (formerly next-gen) user, I want to be able to define a default issue type in the project's settings to make sure all users will have the same issue type selected.

          Form Name

            [JRACLOUD-87186] As a team-managed user, I want to be able to define a default issue type in the project's settings

            Inder Dhir added a comment -

            +1

            Inder Dhir added a comment - +1

            +1

            What's the sense of this Setting if it only applies once when the user creates the first ticket.

            Default issue type should be applied to the creation screen for all attempts of creation.

            Raman Bandarenka added a comment - +1 What's the sense of this Setting if it only applies once when the user creates the first ticket. Default issue type should be applied to the creation screen for all attempts of creation.

            +1

            Hanna Skubis added a comment - +1

            +1

            Jonathan G added a comment - +1

            +1

            This morning I adressed this issue in kind of a rough way:

            1. I wanted Bug to be the default issue type in our project.
            2. I deleted all the other issue types in project. Had to bulk edit few of the issues from Task to Bug, as the system did not let me delete Task before that.
            3. When Bug is all that's left (besides SubTasks), it acts as default. Even when I returned the Task issue type, Bug still holds as default.

            If it will work permanently is yet to be discovered, but so far it works.

            Jarda Skopal added a comment - +1 This morning I adressed this issue in kind of a rough way: I wanted Bug to be the default issue type in our project. I deleted all the other issue types in project. Had to bulk edit few of the issues from Task to Bug, as the system did not let me delete Task before that. When Bug is all that's left (besides SubTasks), it acts as default. Even when I returned the Task issue type, Bug still holds as default. If it will work permanently is yet to be discovered, but so far it works.

            +1

            Please this feature would really help in issue creation 

            Vince Clark added a comment - Please this feature would really help in issue creation 

            Adam Lang added a comment - - edited

            I would highly prefer "default issue type" to be for every new issue created.  With how it is now, there isn't even a point of having it as a setting.

             

            This feature request is 4+ years old?

            Adam Lang added a comment - - edited I would highly prefer "default issue type" to be for every new issue created.  With how it is now, there isn't even a point of having it as a setting.   This feature request is 4+ years old?

            +1

            Win Gutmann added a comment - +1

            +1

              Unassigned Unassigned
              htemp Heitor T (Inactive)
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                Created:
                Updated: