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  1. Jira Software Cloud
  2. JSWCLOUD-17660

Keyboard shortcuts do not work in the active sprint view when the new issue view is enabled

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    Description

      Issue Summary

      If the new issue view is enabled, the keyboard shortcuts to quick-navigate to backlog / active-sprint do not work

      Environment

      Jira Software cloud
      New issue view

      Steps to Reproduce

      1. Enable the new issue view
      2. Access a classic Scrum board with an active sprint visible
      3. On the active sprint view, click on an issue card
      4. When the issue detail view (modal window) is open, press "1" in the keyboard to navigate to the board's backlog

      Expected Results

      The board's backlog is loaded

      Actual Results

      Nothing happens

      Notes

      Workaround

      Disable the new issue view. To do this, please follow the steps below:

      1. Click the user avatar on the bottom-left of the screen and click on Personal settings
      2. Under Jira labs, next to New Jira issue view, click the green button to disable the feature

      This feature can only be disabled at the user level. Please ask all your users to follow the steps above

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              Unassigned Unassigned
              htemp Heitor T (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: