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Bug
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Resolution: Duplicate
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Low
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1
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Severity 3 - Minor
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Issue Summary
If the new issue view is enabled, the keyboard shortcuts to quick-navigate to backlog / active-sprint do not work
Environment
Jira Software cloud
New issue view
Steps to Reproduce
- Enable the new issue view
- Access a classic Scrum board with an active sprint visible
- On the active sprint view, click on an issue card
- When the issue detail view (modal window) is open, press "1" in the keyboard to navigate to the board's backlog
Expected Results
The board's backlog is loaded
Actual Results
Nothing happens
Notes
Workaround
Disable the new issue view. To do this, please follow the steps below:
- Click the user avatar on the bottom-left of the screen and click on Personal settings
- Under Jira labs, next to New Jira issue view, click the green button to disable the feature
This feature can only be disabled at the user level. Please ask all your users to follow the steps above
- duplicates
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JRACLOUD-71717 Keyboard shortcuts do not work to switch between Board views when the new issue view is enabled
- Closed