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  1. Jira Cloud
  2. JSWCLOUD-17458

Flags are disappearing in new next-gen projects

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: High High
    • next-gen
    • None

      Summary

       The flags for the issues in the new next-gen project disappear after refreshing the page.

      Environment

      Jira Cloud next-gen projects

      Steps to Reproduce

      1. Create a new next-gen project
      2. In the backlog or the board create a new issue
      3. Add flag to the issues
      4. Refresh the page

      Expected Results

      The issue with the flag remains highlighted

      Actual Results 

      The issue is still flagged when checked from the issue view while on the board its disappearing.

      Workaround (If there is no workaround directly say so) 

      No workaround

       

        1. flagged.png
          flagged.png
          385 kB
        2. Flags not saving Jira .mov
          6.28 MB

          Form Name

            [JSWCLOUD-17458] Flags are disappearing in new next-gen projects

            Ori Assaraf added a comment -

            Seems like the issue persist only on 'Stories', while in 'Tasks' and 'Bugs' the Flag field is working correctly (both in showing it in the UI, and the ability to filter by it).

            Can anyone in the Atlasisan team look at it? 

            Ori Assaraf added a comment - Seems like the issue persist only on 'Stories', while in 'Tasks' and 'Bugs' the Flag field is working correctly (both in showing it in the UI, and the ability to filter by it). Can anyone in the Atlasisan team look at it? 

            Ori Assaraf added a comment -

            Not only it disapper from the board, but also, when trying to filter those issues in a JQL filter, you don't get them in the results.

            This is very annoying.

            Ori Assaraf added a comment - Not only it disapper from the board, but also, when trying to filter those issues in a JQL filter, you don't get them in the results. This is very annoying.

            Max added a comment -

            Still happening for us, too, but only on one of our boards (not on a newly created one). I'm not Jira admin and not allowed to create support tickets, so please handle that via this comment   https://kartenmacherei.atlassian.net/jira/software/projects/CELPHO/boards/134/backlog

            Max added a comment - Still happening for us, too, but only on one of our boards (not on a newly created one). I'm not Jira admin and not allowed to create support tickets, so please handle that via this comment    https://kartenmacherei.atlassian.net/jira/software/projects/CELPHO/boards/134/backlog

            Craig Morris added a comment -

            Happening for me but only on the Bug issue type

            Craig Morris added a comment - Happening for me but only on the Bug issue type

            Martin Varga added a comment -

            Turns out that even after our previous fix was applied, some customers can still experience flags disappearing. If your Jira is affected by this issue, please raise a support ticket at https://support.atlassian.com/ and mention this bug ticket. 

            Martin Varga added a comment - Turns out that even after our previous fix was applied, some customers can still experience flags disappearing. If your Jira is affected by this issue, please raise a support ticket at https://support.atlassian.com/  and mention this bug ticket. 

            Andy Kaminski added a comment -

            This issue is not resolved. We're still experiencing it. 

            Andy Kaminski added a comment - This issue is not resolved. We're still experiencing it. 

            Paul Alexandru Zah added a comment -

            @Adam Issue has been resolved on cloud a while ago for us - you should probably raise another bug if you are affected by a variance of this issue.

            Paul Alexandru Zah added a comment - @Adam Issue has been resolved on cloud a while ago for us - you should probably raise another bug if you are affected by a variance of this issue.

            Adam added a comment -

            We are having this issue as well.

            See:  https://forgefx.atlassian.net/jira/software/projects/AKTODO/boards/40

            Adam added a comment - We are having this issue as well. See:   https://forgefx.atlassian.net/jira/software/projects/AKTODO/boards/40

            Enida added a comment -

            brett.marlin / kaku - If you are still impacted by this bug, could you please raise a ticket at https://support.atlassian.com mentioning this bug so we can investigate further?

            Enida added a comment - brett.marlin / kaku  - If you are still impacted by this bug, could you please raise a ticket at https://support.atlassian.com  mentioning this bug so we can investigate further?

            Junichi Kaku added a comment -

            I still have this issue too.
            Hope it will be fixed soon.

            Thank you.

            Junichi Kaku added a comment - I still have this issue too. Hope it will be fixed soon. Thank you.

              hsu@atlassian.com Henry Su
              sahuja@atlassian.com saksham (Inactive)
              Affected customers:
              12 This affects my team
              Watchers:
              28 Start watching this issue

                Created:
                Updated:
                Resolved: