• Icon: Sub-task Sub-task
    • Resolution: Fixed
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      News


      UPDATED: Sub-tasks are now available for most customers. You can learn more about it by reading this blogpost: https://community.atlassian.com/t5/Next-gen-articles/Introducing-subtasks-to-work-breakdown-in-next-gen/ba-p/1105389.

      Please note that we have rolled out subtasks to almost all instances and we are in the process of completing the remainder of the rollout. If you are unable to add the subtask issue type, then don't worry it's coming very soon to your instance.

      Problem Definition

      The customer does not have an option to add an issue type: Sub-task in the current set of Next-gen projects.
      The customer can create a custom issue type Sub-task, however, this does not solve the purpose of it.

      Suggested Solution

      Currently, there are no direct solutions as such, customers will have to create a non Next-gen project to use issue type Sub-task in their projects

      Workaround

      As next-gen project focuses on providing an easier experience to get started, please consider using classic project.

      Refer to the document Migrate between next-gen and classic projects if you have some tickets on next-gen and need to migrate them to classic project.

            [JSWCLOUD-17155] No option to add a issue type "sub-task" for next-gen projects

            Thanks, guys! Any plans to make the sub-task show on the board like they were on classic projects, i.e. not in swimlanes, but below the actual story card and indented? (Or with a placeholder header above the subtask if in a different column as the story)?

            Swimlanes cause stories to show as lanes instead of cards which means you can no longer drag them to reorder or move them through the workflow, so I don't like them for that reason. The old classic swimlane-less way of handling sub-tasks was perfect.

             

            Thanks!
            Frans

            Frans Flippo added a comment - Thanks, guys! Any plans to make the sub-task show on the board like they were on classic projects, i.e. not in swimlanes, but below the actual story card and indented? (Or with a placeholder header above the subtask if in a different column as the story)? Swimlanes cause stories to show as lanes instead of cards which means you can no longer drag them to reorder or move them through the workflow, so I don't like them for that reason. The old classic swimlane-less way of handling sub-tasks was perfect.   Thanks! Frans

            deyanirad the rollout for subtasks is now complete, so you should be able to see it in your instance. Let me know if this is not the case.

            Cheers!

            Julien Femia (Inactive) added a comment - deyanirad the rollout for subtasks is now complete, so you should be able to see it in your instance. Let me know if this is not the case. Cheers!

            please add sub-tasks to our board https://hexinnovlab.atlassian.net

            Deyanira Davila added a comment - please add sub-tasks to our board  https://hexinnovlab.atlassian.net

            Just tried this and its brilliant - one step closer to being able to move to Next Gen.  It's good that you are already thinking about how to add to the subtasks.  Just need version control now... https://jira.atlassian.com/browse/JSWCLOUD-17260

            Christine Blower added a comment - Just tried this and its brilliant - one step closer to being able to move to Next Gen.  It's good that you are already thinking about how to add to the subtasks.  Just need version control now...  https://jira.atlassian.com/browse/JSWCLOUD-17260

            If I could give Atlassian a big ol' handshake I would. Thanks so much for rolling this out, and I can confirm it works pretty good so far on my next gen projects. You guys rock, and I really appreciate the hard work. I'm sure there were tons of long nights and shattered vacations, so do make sure these engineers, product owners, community engagement folks, all of you guys, get a well deserved break and then some!!

            Michael Lawson added a comment - If I could give Atlassian a big ol' handshake I would. Thanks so much for rolling this out, and I can confirm it works pretty good so far on my next gen projects. You guys rock, and I really appreciate the hard work. I'm sure there were tons of long nights and shattered vacations, so do make sure these engineers, product owners, community engagement folks, all of you guys, get a well deserved break and then some!!

            Hi everyone,

            thanks for your patience. I'm pleased to announce that Sub-tasks are now available for most customers. 

            Please note that we have rolled out subtasks to almost all instances and we are in the process of completing the remainder of the rollout. If you are unable to add the subtask issue type, then don't worry it's coming very soon to your instance.

            You can learn more about the feature by reading this blogpost: https://community.atlassian.com/t5/Next-gen-articles/Introducing-subtasks-to-work-breakdown-in-next-gen/ba-p/1105389.

            We hope you'll enjoy the feature!

            Cheers,

            Julien Femia (Inactive) added a comment - Hi everyone, thanks for your patience. I'm pleased to announce that  Sub-tasks are now available for most customers.  Please note that we have rolled out subtasks to almost all instances and we are in the process of completing the remainder of the rollout. If you are unable to add the subtask issue type, then don't worry it's coming very soon to your instance. You can learn more about the feature by reading this blogpost:  https://community.atlassian.com/t5/Next-gen-articles/Introducing-subtasks-to-work-breakdown-in-next-gen/ba-p/1105389 . We hope you'll enjoy the feature! Cheers,

            Puneet Thukral added a comment - - edited

            Thanks for the update, Dylan. I had created a custom type sub-task - I presume that won't impact the roll out? I understand I will probably need to delete the custom issue type and but was wondering it would conflict in any way. Should I delete this custom issue type?

            Puneet Thukral added a comment - - edited Thanks for the update, Dylan. I had created a custom type sub-task - I presume that won't impact the roll out? I understand I will probably need to delete the custom issue type and but was wondering it would conflict in any way. Should I delete this custom issue type?

            Dylan added a comment -

            Hi mayurj / andrew.peacock,

            Sub-tasks are currently being progressively rolled out - we're at 50% and should be at 100% very soon, we're just ironing out a few kinks with some edge cases. You can check to see if they have been enabled already by navigating to "Project Settings -> Issue Types > Add Issue Type". If the sub-task issue type is there then you're good to go.

            If not, and you'd like to have sub-tasks enabled in your next-gen projects, please let our support engineers know. You can raise a request with them here. Otherwise, your sites will be enrolled soon.

            Cheers,
            Dylan @ Atlassian Support

            Dylan added a comment - Hi mayurj / andrew.peacock , Sub-tasks are currently being progressively rolled out - we're at 50% and should be at 100% very soon, we're just ironing out a few kinks with some edge cases. You can check to see if they have been enabled already by navigating to "Project Settings -> Issue Types > Add Issue Type". If the sub-task issue type is there then you're good to go. If not, and you'd like to have sub-tasks enabled in your next-gen projects, please let our support engineers know. You can raise a request with them here . Otherwise, your sites will be enrolled soon. Cheers, Dylan @ Atlassian Support

            Sub tasks seems exactly what we need. Is there anyway to enable these for our instance?

            Andrew Peacock added a comment - Sub tasks seems exactly what we need. Is there anyway to enable these for our instance?

            Mayur added a comment -

            Is this available in early release for cloud?

            Mayur added a comment - Is this available in early release for cloud?

              eryan Eoin
              vrai@atlassian.com VR
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