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  1. Jira Software Cloud
  2. JSWCLOUD-17101

Development panel not updated with data from Bitbucket

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    Description

      Fix:

      Perform a re-integration for the DVCS account:

      1. Click on the tripple-dot menu
      2. Select to delete the account
      3. Confirm to delete the account
      4. Click on "Link Bitbucket Cloud account"
      5. Go through the installation process

      From Bitbucket:

      1. Select the account you want to integrate with Jira
      2. Go to Settings > Find Integrations
      3. Look for the Jira integration
      4. Select Add and enter your Jira url
      5. Go through the installation process

      Once any of these is done, the Bitbucket Cloud account will be synchronized again and the information should be up to date in the development panel when viewing an issue in Jira.

      Summary

      Development panel is not getting updated with Pull Requests and Commit information from Bitbucket.

      Steps to Reproduce

      1. Connect Jira with a Bitbucket cloud repository
      2. Perform a commit in Bitbucket and put a Jira Issue Key in the commit message.

      Expected Results

      The commit should reflect in the development panel of the Jira issue.

      Actual Results

      The commit is not reflecting in Jira.

      Notes

      This is also affecting Pull requests information.

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            Unassigned Unassigned
            rmacalinao Ramon M
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            Dates

              Created:
              Updated:
              Resolved: