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Bug
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Resolution: Cannot Reproduce
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Highest
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26
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Severity 3 - Minor
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106
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Hello all,
We've brought an enhanced board and backlog to Company-managed Projects which has resolved this bug https://community.atlassian.com/t5/Jira-Software-articles/Enhanced-Jira-board-and-backlog/ba-p/2331946
Thank you,
Eoin Ryan
Product Manager
Summary
Sub-tasks created inside a custom standard issue type appear as 'issues without epic' when using swimlanes based on epics on a board
Environment
Steps to Reproduce
- create an epic and assign it to user1
- create a custom standard issue type inside the epic and assign it to user1
- create a sub-task inside the custom standard issue type and assign it to user2
- go to the project board and change its settings to show the issues using swimlanes based on epic
- go to the board and use the filter 'Assignee' and select the assignee of the sub-task (user2)
Expected Results
The sub-task will appear under the respective epic
Actual Results
The sub-task will appear at the end of the board as 'issues without epic'
Workaround
No workaround at the moment
- is duplicated by
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- Closed
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- relates to
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JSWCLOUD-17833 Sub-tasks should inherit their parent's Epic Link
- Closed
- mentioned in
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[JRACLOUD-86257] Sub-tasks created inside a custom standard issue type appear as 'issues without epic' when using swimlanes based on epics on a board
We are also experiencing this issue still. We are currently on Jira cloud.
30f1479b99b8 and fe99f810edec can you please create a Support Ticket with us so we can investigate? Please reference this bug (https://jira.atlassian.com/browse/JSWCLOUD-16752) in your ticket. Thank you!
The Bug is closed but I am still facing this particular issue. Can anyone help me resolve this?
Same issue here, with enhanced backlog and board enabled. The tasks are identical to others (Epic>Task>Subtask) but for some reason show in the "issue without epics" lane at the bottom.
Hi everyone who has commented recently - can you please create Support Tickets with us so we can investigate further? If you are admins on multiple sites, make sure to create the ticket in association with the site on which you continue to see this behaviour. Thank you.
Hi ! We enabled the new experience (it's nice), and still we are facing this issue.
Even with activated "Enhance my board and backlog", it still exists.
Sub-tasks are showing as "Issues without Epic" even if the parent task contains Epic.
Is there any solution? Workaround?
P.S. It works fine if the parent of the sub-task is assigned to the same user and a sub-task. But it would not fit our workflow.
We still have this issue. It may solve it in the new board (TBD) but is not fixing the core issue since Structure still shows some stories as "No Epic" even if they have one.
Hi
If I take the steps as described it works fine on the new enhanced board, if you still use the old board style the sub-task will still show as an issue without an Epic
You need to switch to the new Enhanced board
597beb9eaea9 can you please create a Support Ticket with us so we can investigate? Please reference this bug (https://jira.atlassian.com/browse/JSWCLOUD-16752) in your ticket. Thank you!