Uploaded image for project: 'Jira Software Cloud'
  1. Jira Software Cloud
  2. JSWCLOUD-16620

Issues cannot be moved to backlog on Backlog view of Kanban board

    XMLWordPrintable

Details

    Description

      Summary

      Issues cannot be moved to backlog on Backlog view of Kanban board if the status mapped to backlog has id 0 on workflow.
      However, if you open the issue and use the workflow buttons then the transition works.

      Environment

      • Jira Software Cloud

      Steps to Reproduce

      1. Import a Trello board on a Jira instance
      2. Export the workflow created as XML
        • There will be a step with id 0
      3. Create a Kanban board for the imported project
      4. Map the status related to step 0 to the column Backlog
      5. Create an issue and move to status mapped to the first column of the board
      6. Go to Backlog view and try moving the issue to Backlog list

      Expected Results

      Issue is moved to Backlog

      Actual Results

      Something isn't letting us move XX-XXX to Backlog. Ask your project administrator to check the workflow settings and transition conditions.
      

      Notes

      (Optional - If Necessary)

      Workaround

      • On workflow, remove the status related to the step with id 0
      • Add the status back and recreate the post-functions/validators/properties/conditions

      Attachments

        Activity

          People

            Unassigned Unassigned
            psilveira Paula Silveira
            Votes:
            0 Vote for this issue
            Watchers:
            7 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: