Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JSWCLOUD-15876

NullPointerException when synchronizing GitHub

XMLWordPrintable

      When synchronizing GitHub, the DVCS Accounts show "Sync Failed: Error during sync. See server logs":

      In the server log, there is:

      2014-10-13 09:31:33.264521500 2014-10-13 09:31:33,263 DVCSConnector.MessageExecutor:thread-1 ERROR ServiceRunner     [dvcs.service.message.MessageConsumer] Synchronization failed: null
2014-10-13 09:31:33.264523500 java.lang.NullPointerException
2014-10-13 09:31:33.264523500 	at java.util.AbstractCollection.addAll(AbstractCollection.java:303)
2014-10-13 09:31:33.264524500 	at com.atlassian.jira.plugins.dvcs.sync.GitHubPullRequestPageMessageConsumer.onReceive(GitHubPullRequestPageMessageConsumer.java:109)
2014-10-13 09:31:33.264524500 	at com.atlassian.jira.plugins.dvcs.sync.GitHubPullRequestPageMessageConsumer.onReceive(GitHubPullRequestPageMessageConsumer.java:29)
2014-10-13 09:31:33.264534500 	at com.atlassian.jira.plugins.dvcs.service.MessageExecutor$MessageRunnable.doRun(MessageExecutor.java:361)
2014-10-13 09:31:33.264535500 	at com.atlassian.jira.plugins.dvcs.service.MessageExecutor$ReleaseTokenAndEnqueueNextMessage.run(MessageExecutor.java:267)
2014-10-13 09:31:33.264535500 	at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
2014-10-13 09:31:33.264537500 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
2014-10-13 09:31:33.264537500 	at java.lang.Thread.run(Thread.java:662)

      UPDATE this is a bug in synchronization of GitHub/GitHub Enterprise pull requests during a full synchronization and when there are more than 30 pull requests in a repository. Commits and branches are not affected.

      Impact Only the oldest (by creation time) 30 pull requests in the affected repository will be synchronized. Any pull requests newer than the oldest 30 that are not updated after the time that the full sync (or first adding the GitHub account into JIRA) will not be synchronized. Any pull requests that have been changed since the full sync, regardless of whether they are among of the oldest 30, will be synchronized during a subsequent soft sync.

      Workaround start a soft sync (just clicking on the sync icon). This would synchronize changes in the pull requests.

        1. dvcs-sync-error.png
          21 kB

              zliu ZehuaA
              maguiar Marlon Aguiar
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: