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  1. Jira Cloud
  2. JSWCLOUD-15864

Transitions that do not meet their conditions or validators appear in column

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      Summary

      Two transitions to the same status with different conditions. Only one should display in the sprint board, according to the condition, but both are showing up.

      Steps to Reproduce

      1. Create a workflow with two statuses, e.g. To do and In Progress.
      1. Set two transitions to In Progress with conditions. (e.g. One with transition with the Original Estimate field =! NULL and the other one with the Original Estimate field = NULL)

      Expected Results

      When moving an issue from To do to In Progress in a Sprint, you should see only one transition, according to the condition which the issue matches.

      Actual Results

      When moving an issue from To do to In Progress in a Sprint, you can see both transitions and when you drag the issue to the transition which does not match the condition, an error occurs:

      Can't move (issue ID). You might not have permission, or the issue is missing required information. If you keep having this problem, contact your JIRA Administrator.

      Workaround

      No workarounds.

        1. _thumb_1925776.png
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          Soane Korte
        2. Screen Shot 2017-03-03 at 4.27.27 PM.png
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          Soane Korte

            [JSWCLOUD-15864] Transitions that do not meet their conditions or validators appear in column

            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JSWCLOUD Bug Workflow [ 3191356 ] New: JAC Bug Workflow v3 [ 3473650 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1765382 ] New: JSWCLOUD Bug Workflow [ 3191356 ]

            Sahithi Katamraju added a comment -

            I still see the issue. I'm trying to move a subtask from Active board. Transition - CLOSED from To Do.

            I pretty much can't do anything after I close the issue. 

            Sahithi Katamraju added a comment - I still see the issue. I'm trying to move a subtask from Active board. Transition - CLOSED from To Do. I pretty much can't do anything after I close the issue. 

            Raluca Roncu added a comment -

            I still have this issue when simply trying to move one subtask from one status to another (the workflow is well set)

            Raluca Roncu added a comment - I still have this issue when simply trying to move one subtask from one status to another (the workflow is well set)
            Luke made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Verified [ 10005 ] New: Resolved [ 5 ]

            Luke added a comment -

            Hi Everyone,

            A fix for this issue has now been released. If you are still being affected by this bug please raise a support ticket at https://support.atlassian.com and quote this issue.

            Regards,
            Luke Esther | Atlassian

            Luke added a comment - Hi Everyone, A fix for this issue has now been released. If you are still being affected by this bug please raise a support ticket at  https://support.atlassian.com  and quote this issue. Regards, Luke Esther | Atlassian

            Johan Söderström added a comment -

            Any news if or when this will be resolved? 

            Johan Söderström added a comment - Any news if or when this will be resolved? 
            Bugfix Automation Bot made changes -
            Support reference count Original: 8 New: 9
            Bugfix Automation Bot made changes -
            Support reference count Original: 7 New: 8
            Hoang Dong (Inactive) made changes -
            Component/s New: AgileBoard [ 46726 ]

              Unassigned Unassigned
              skorte Soane Korte (Inactive)
              Affected customers:
              11 This affects my team
              Watchers:
              19 Start watching this issue

                Created:
                Updated:
                Resolved: