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Suggestion
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Resolution: Duplicate
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None
Hi Team,
We would like to check if there is an option to implement the below:
- User A created a ticket and engineer B owns it and completes the initial review
- Once the intial review has been done and if B feels that ticket is complete, the ticket can be moved to next state to process further. Here engineer B uploads an attachment (kind of analysis report / checks done by him to approve this) and moves to next stage. Here we would like to have a validator / condition - if no attachment is there, can't move it to next stage. Also, only a few list of people should have access to move the ticket to next stage (kind of approvers).
- If the ticket is incomplete, he can move it to another state where the ticket will be assigned back to reporter / requestor to provide missing details as given by engineer B in comments
How this can be achieved? If not Atlassian supported official plugin / method, any other ways to achieve this?
Thanks in advance,
Vasu
- duplicates
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JSWCLOUD-21955 Add workflow validator for attachments during transition
- Gathering Interest
- relates to
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JSWCLOUD-21955 Add workflow validator for attachments during transition
- Gathering Interest