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Suggestion
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Resolution: Duplicate
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None
Hi Team,
We would like to check if there is an option to implement the below:
- User A created a ticket and engineer B owns it and completes the initial review
- Once the intial review has been done and if B feels that ticket is complete, the ticket can be moved to next state to process further. Here engineer B uploads an attachment (kind of analysis report / checks done by him to approve this) and moves to next stage. Here we would like to have a validator / condition - if no attachment is there, can't move it to next stage. Also, only a few list of people should have access to move the ticket to next stage (kind of approvers).
- If the ticket is incomplete, he can move it to another state where the ticket will be assigned back to reporter / requestor to provide missing details as given by engineer B in comments
How this can be achieved? If not Atlassian supported official plugin / method, any other ways to achieve this?
Thanks in advance,
Vasu
- duplicates
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JRACLOUD-91238 Add workflow validator for attachments during transition
- Gathering Interest
- relates to
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JRACLOUD-91238 Add workflow validator for attachments during transition
- Gathering Interest
After some analysis, we've found that this ticket is a duplicate of the request JSWCLOUD-21955 – Validating Attachment during Transition which has more votes.
We encourage you to watch and vote on the above instead. All internal ticket references on this ticket have been transferred. If you do not think this issue should have been closed, please add a comment here saying why and we can reopen it.