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  1. Jira Cloud
  2. JSWCLOUD-15260

Update Upgrade Documentation to WARN on Timezone

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    • Icon: Suggestion Suggestion
    • Resolution: Done
    • Documentation
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      Problem Definition

      There is a crucial information missing in Migrating JIRA applications to another server around different server timezone. Having different time zone between the source server and target server can break Agile reports due to https://jira.atlassian.com/browse/JSW-5433

      Suggested Solution

      Include a colored warning in the particular document and related document stating something similar to

      Migrating to another server that has different timezone can break JIRA Software reporting. See https://jira.atlassian.com/browse/JSW-5433

      Why this is important

      It breaks JIRA Software reporting that is being used by Agile users. Representation of issues that are closed in a Sprint can vary.

      Workaround

      To re-run the XML restore that can take hours to complete, the full steps are explained in https://jira.atlassian.com/browse/JSW-5433

            [JSWCLOUD-15260] Update Upgrade Documentation to WARN on Timezone

            Mike Howells made changes -
            Workflow Original: JAC Suggestion Workflow JSWCLOUD [ 4098249 ] New: JAC Suggestion Workflow 3 [ 4372134 ]
            Owen made changes -
            Workflow Original: JAC Suggestion Workflow 3 [ 3699972 ] New: JAC Suggestion Workflow JSWCLOUD [ 4098249 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3471500 ] New: JAC Suggestion Workflow 3 [ 3699972 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JIRA PM Feature Request Workflow v2 - TEMP [ 2316489 ] New: JAC Suggestion Workflow [ 3471500 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA PM Feature Request Workflow v2 [ 2038044 ] New: JIRA PM Feature Request Workflow v2 - TEMP [ 2316489 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA PM Feature Request Workflow v2 - TEMP [ 2026331 ] New: JIRA PM Feature Request Workflow v2 [ 2038044 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA PM Feature Request Workflow v2 [ 1888020 ] New: JIRA PM Feature Request Workflow v2 - TEMP [ 2026331 ]
            vkharisma made changes -
            Project Import New: Sun Apr 02 01:01:23 UTC 2017 [ 1491094883663 ]
            Wazza made changes -

            Wazza added a comment -

            Docs updated to make it clear source and target instances need to be on the same timezone to avoid any date and/or time field incompatibility. 

            Wazza added a comment - Docs updated to make it clear source and target instances need to be on the same timezone to avoid any date and/or time field incompatibility. 

              aicamen iceman
              znoorsazali Zul NS [Atlassian]
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                Created:
                Updated:
                Resolved: