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  1. Jira Software Cloud
  2. JSWCLOUD-12012

Unable to close Sprint with closed parent issue and open sub-tasks

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    Description

      Current Issue : 

      Unable to complete the sprint as a few issues (SubTask) are at won't fix state.

       Unable to complete the sprint after adding won't fix status.

      Suggested Solution

      Move the wont fix issue out of sprint or set the status to done.

      Problem Definition

      It is possible to close a parent issue (set to done) with open sub-tasks. When a user attempts to close a Sprint with these issues, a generic error occurs:

      Sprint cannot be completed as there are incomplete subtasks on the following issues:

      Suggested Solution

      If there is a closed parent issue with open sub-tasks, it should give the user the option to either move all sub-tasks to done, or re-open the parent issue.

      Workaround

      Re-open the parent issue or close the sub-tasks using Bulk Change operations

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              Unassigned Unassigned
              smackie@atlassian.com Shannon S
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              Dates

                Created:
                Updated: