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  1. Jira Cloud
  2. JSWCLOUD-11715

JavaScript incompability with IE 11 (11.0.9600.17498)

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    • Icon: Bug Bug
    • Resolution: Cannot Reproduce
    • Icon: Low Low
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      NOTE: This bug report is for JIRA Software Cloud. Using JIRA Software Server? See the corresponding bug report.

      Steps to Reproduce:

      Try accessing <instance-name>.net/secure/RapidBoard.jspa with IE 11 (11.0.9600.17416) .

      Expected Results:

      Webpage shows without errors properly.

      Actual Results:

      Webpage shows with JavaScript errors.

      Workaround:

      Use other browsers.

      Notes

      Here is the error log.

      Details
      1.◦Exception: Script error
      ◦Resource: https://d2ogta62n7lwcx.cloudfront.net/icedev.atlassian.net/s/496c88834eb67f0a6f3ce65558473856-CDN/en_US-610nf7/64011/20/7/_/download/superbatch/js/batch.js?locale=en-US
      ◦Line: 0
      ◦Column: 0
      
      2.◦Exception: Script error
      ◦Resource: https://d2ogta62n7lwcx.cloudfront.net/icedev.atlassian.net/s/2648e6aa267e477b32d8738f90346cf5-CDN/en_US-610nf7/64011/20/8aa39878e4718b4fc4598af91b7f4530/_/download/contextbatch/js/gh-rapid,-greenhopper-rapid-non-gadget/batch.js?jag_disabled_marketing=true&locale=en-US&jira-nps-enabled=true
      ◦Line: 0
      ◦Column: 0
      
      3.◦Exception: Script error
      ◦Resource: https://d2ogta62n7lwcx.cloudfront.net/icedev.atlassian.net/s/2648e6aa267e477b32d8738f90346cf5-CDN/en_US-610nf7/64011/20/8aa39878e4718b4fc4598af91b7f4530/_/download/contextbatch/js/atl.general,-greenhopper-rapid-non-gadget,-gh-rapid/batch.js?jag_disabled_marketing=true&locale=en-US&jira-nps-enabled=true
      ◦Line: 0
      ◦Column: 0
      
      4.◦Exception: Script error
      ◦Resource: https://d2ogta62n7lwcx.cloudfront.net/icedev.atlassian.net/s/2648e6aa267e477b32d8738f90346cf5-CDN/en_US-610nf7/64011/20/8aa39878e4718b4fc4598af91b7f4530/_/download/contextbatch/js/jira.project.sidebar,-greenhopper-rapid-non-gadget,-gh-rapid,-atl.general/batch.js?jag_disabled_marketing=true&locale=en-US&jira-nps-enabled=true
      ◦Line: 0
      ◦Column: 0
      
      5.◦Exception: Unable to get property 'init' of undefined or null reference
      ◦Resource: https://icedev.atlassian.net/secure/RapidBoard.jspa
      ◦Line: 156
      ◦Column: 13
      
      6.◦Exception: Script error
      ◦Resource: https://d2ogta62n7lwcx.cloudfront.net/icedev.atlassian.net/s/2648e6aa267e477b32d8738f90346cf5-CDN/en_US-610nf7/64011/20/8aa39878e4718b4fc4598af91b7f4530/_/download/contextbatch/js/gh-rapid,-greenhopper-rapid-non-gadget/batch.js?jag_disabled_marketing=true&locale=en-US&jira-nps-enabled=true
      ◦Line: 0
      ◦Column: 0
      
      Environment
      
      Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; InfoPath.3; IPH 1.1.21.4019; rv:11.0) like Gecko
      

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        5. 2016-11-03 152145 - Selection_001 - 1232x166.png
          2016-11-03 152145 - Selection_001 - 1232x166.png
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              Unassigned Unassigned
              vchin Vincent Chin (Inactive)
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                Created:
                Updated:
                Resolved: