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  1. Jira Software Cloud
  2. JSWCLOUD-11677

Transition issue to different status within the same column does not work

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    Description

      Steps to Reproduce:

      1. Have a project created with multiple workflow statuses
      2. Have an Agile board for this project (Kanban or Scrum)
      3. Map more than one status per column
        E.g.:
      4. Have one issue on a status which column has one or more status mapped
        E.g.:

      Expected Results:

      1. An option to transition the issue from 'In Progress' to 'In Review' should show up with options to 'To Do' and to 'Done'. Each status should appear as a separate section with a dashed outline.
        Workflow:

      Actual Results:

      1. The system only shows the options to transition it to 'To Do' and 'Done'.

      Workaround:
      Open the issue on another tab or in the issue view detail and transition the issue via the workflow buttons.

      Notes:
      Documentation states that:

      When you start dragging an issue, you can only transition the issue to columns whose background turns blue. When the issue is hovered over the target column, the blue background turns green.

      If the target column is associated with more than one status then, when the issue is hovered over that column, each status will appear as a separate section with a dashed outline (see Screenshot 2 below). Complete the transition to the appropriate status by dropping the issue onto the section of the column.

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              Unassigned Unassigned
              ediel Elisa [Atlassian]
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              Dates

                Created:
                Updated:
                Resolved: