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Bug
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Resolution: Duplicate
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Medium
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None
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None
Trying to access one or multiple boards, getting "Internal Server Error"
Also when trying to Create a Scrum board
Seeing the following in logs:
@400000005464fb68159da73c 2014-11-13 11:41:34,357 TP-Processor34 ERROR sysadmin 701x25108x1 c0gw2w 201.22.212.136,131.103.27.131 /rest/greenhopper/1.0/rapidviewconfig/editmodel.json [web.rapid.view.RapidViewEditResource] Unable to complete GreenHopper REST method @400000005464fb68159db2f4 java.lang.NullPointerException @400000005464fb68159db2f4 at com.atlassian.greenhopper.web.rapid.view.ColumnEditRequest$StatusDetails.from(ColumnEditRequest.java:148) @400000005464fb68159db6dc at com.atlassian.greenhopper.web.rapid.view.ColumnEditHelper.asStatusEntry(ColumnEditHelper.java:331) @400000005464fb68159dd234 at com.atlassian.greenhopper.web.rapid.view.ColumnEditHelper.buildColumnStatusesModel(ColumnEditHelper.java:314) @400000005464fb68159dd61c at com.atlassian.greenhopper.web.rapid.view.ColumnEditHelper.buildColumnEditModel(ColumnEditHelper.java:186) @400000005464fb68159dd61c at com.atlassian.greenhopper.web.rapid.view.RapidViewEditHelper.getEditModel(RapidViewEditHelper.java:146) @400000005464fb68159dddec at com.atlassian.greenhopper.web.rapid.view.RapidViewEditResource$8.call(RapidViewEditResource.java:219) @400000005464fb68159de1d4 at com.atlassian.greenhopper.web.rapid.view.RapidViewEditResource$8.call(RapidViewEditResource.java:212) @400000005464fb68159df944 at com.atlassian.greenhopper.web.util.RestCall.response(RestCall.java:42) @400000005464fb68159dfd2c at com.atlassian.greenhopper.web.AbstractResource.createResponse(AbstractResource.java:100) @400000005464fb68159dfd2c at com.atlassian.greenhopper.web.AbstractResource.response(AbstractResource.java:81) @400000005464fb68159e0114 at com.atlassian.greenhopper.web.rapid.view.RapidViewEditResource.getEditModel(RapidViewEditResource.java:211) @400000005464fb68159e04fc at sun.reflect.GeneratedMethodAccessor1201.invoke(Unknown Source) @400000005464fb68159e08e4 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) @400000005464fb68159e0ccc at java.lang.reflect.Method.invoke(Method.java:597)
At this point there is no workaround and we are still investigating. Clearing cache has not worked and is not related to unknown status in workflow.
- duplicates
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JSWCLOUD-11487 Internal Server Error on Agile Boards
- Closed
- is related to
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JSWCLOUD-11487 Internal Server Error on Agile Boards
- Closed