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  1. Jira Software Cloud
  2. JSWCLOUD-11082

Too many WARN message

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    • Resolution: Won't Fix
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    Description

      2014-07-24 12:18:37,088 IssueIndexer:thread-7 WARN xxxx 638x8069x1 1rcz7cs 172.26.6.181,172.30.2.137 /secure/admin/jira/IndexReIndex.jspa [greenhopper.customfield.lexorank.LexoRankCFType] Unable to retrieve rank for field [10540] and issue [70955]
2014-07-24 12:18:37,088 IssueIndexer:thread-7 WARN xxxx 638x8069x1 1rcz7cs 172.26.6.181,172.30.2.137 /secure/admin/jira/IndexReIndex.jspa [greenhopper.customfield.lexorank.LexoRankCFType] gh.lexorank.service.error.retrytimeout
2014-07-24 12:18:37,088 IssueIndexer:thread-7 WARN xxxx 638x8069x1 1rcz7cs 172.26.6.181,172.30.2.137 /secure/admin/jira/IndexReIndex.jspa [greenhopper.customfield.lexorank.LexoRankIndexer] Could not retrieve LexoRank value for issue[id=70955]. Indexing max LexoRank value instead.
2014-07-24 12:21:18,521 IssueIndexer:thread-7 WARN xxx 638x8069x1 1rcz7cs 172.26.6.181,172.30.2.137 /secure/admin/jira/IndexReIndex.jspa [greenhopper.customfield.lexorank.LexoRankCFType] Unable to retrieve rank for field [10540] and issue [69656]
2014-07-24 12:21:18,522 IssueIndexer:thread-7 WARN xxxx 638x8069x1 1rcz7cs 172.26.6.181,172.30.2.137 /secure/admin/jira/IndexReIndex.jspa [greenhopper.customfield.lexorank.LexoRankCFType] gh.lexorank.service.error.retrytimeout
2014-07-24 12:21:18,522 IssueIndexer:thread-7 WARN xxx 638x8069x1 1rcz7cs 172.26.6.181,172.30.2.137 /secure/admin/jira/IndexReIndex.jspa [greenhopper.customfield.lexorank.LexoRankIndexer] Could not retrieve LexoRank value for issue[id=69656]. Indexing max LexoRank value instead.

      The above WARN appear in all Lexo Rank problem starting from version 6.4. Most of the time, this WARN didn't bring much value to investigation and spamming jira and agile application log as it thrown for every issues.

      Suggestion:

      1. set the JIRA Agile default IssueIndexer log to ERROR.
      2. increase the information as to why it can't retrieve the LexoRank value for specific issue.
      3. reduce the quantity of the WARN message.

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            vkharisma vkharisma (Inactive)
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