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Bug
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Resolution: Fixed
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Low
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None
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None
NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.
When looking at the Email settings in JIRA <hostname>/secure/admin/SDMailInfo.jspa
When testing the email addresses I see " [object Object]" it should not show this.
The other issues I am having is when I am trying to delete an email address. I get the following:
Error Something has gone wrong with your request. If symptoms persist contact your System Administrator. This will delete the email settings for the email, cs@fringe.atlassian.net, along with the mail server and mail handler associated with it. Any service desks configured to use this email setting will stop creating issues from email. If the mail server is shared but other mail handlers they will stop functioning.
Which it does not remove the email address. Nor the email handler / mail server.
- relates to
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- Closed
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- links to
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![[Extranet] Page](/images/icons/generic_link_16.png "[Extranet] Page")
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| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[JSDSERVER-989] JIRA Email settings w/ Service Desk
| Workflow | Original: JSD Bug Workflow v5 - TEMP [ 2305193 ] | New: JAC Bug Workflow v3 [ 3124920 ] |
| Status | Original: Done [ 10044 ] | New: Closed [ 6 ] |
| Workflow | Original: JSD Bug Workflow v5 [ 2059131 ] | New: JSD Bug Workflow v5 - TEMP [ 2305193 ] |
| Workflow | Original: JSD Bug Workflow v5 - TEMP [ 2056530 ] | New: JSD Bug Workflow v5 [ 2059131 ] |
| Workflow | Original: JSD Bug Workflow v5 [ 1956118 ] | New: JSD Bug Workflow v5 - TEMP [ 2056530 ] |
| Workflow | Original: JSD Bug Workflow v4 [ 1615758 ] | New: JSD Bug Workflow v5 [ 1956118 ] |
| Description |
Original:
When looking at the Email settings in JIRA <hostname>/secure/admin/SDMailInfo.jspa
When testing the email addresses I see " [object Object]" it should not show this. The other issues I am having is when I am trying to delete an email address. I get the following: {code} Error Something has gone wrong with your request. If symptoms persist contact your System Administrator. This will delete the email settings for the email, cs@fringe.atlassian.net, along with the mail server and mail handler associated with it. Any service desks configured to use this email setting will stop creating issues from email. If the mail server is shared but other mail handlers they will stop functioning. {code} Which it does not remove the email address. Nor the email handler / mail server. |
New:
{panel:bgColor=#e7f4fa} *NOTE:* This bug report is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSDCLOUD-989]. {panel} When looking at the Email settings in JIRA <hostname>/secure/admin/SDMailInfo.jspa When testing the email addresses I see " [object Object]" it should not show this. The other issues I am having is when I am trying to delete an email address. I get the following: {code} Error Something has gone wrong with your request. If symptoms persist contact your System Administrator. This will delete the email settings for the email, cs@fringe.atlassian.net, along with the mail server and mail handler associated with it. Any service desks configured to use this email setting will stop creating issues from email. If the mail server is shared but other mail handlers they will stop functioning. {code} Which it does not remove the email address. Nor the email handler / mail server. |
| Link |
New:
This issue relates to |
| Workflow | Original: JSD Bug Workflow v2 [ 1602913 ] | New: JSD Bug Workflow v4 [ 1615758 ] |
| Workflow | Original: JSD Bug Workflow [ 1398721 ] | New: JSD Bug Workflow v2 [ 1602913 ] |
| Workflow | Original: TTT: Simple Issue Tracking Workflow [ 753171 ] | New: JSD Bug Workflow [ 1398721 ] |