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Suggestion
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Resolution: Unresolved
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None
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2
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Problem Definition
Customers would like to have documentation for Assets Discovery tool, this will be helpful when they need to understand to extract custom information from the connected tool.
Use Case: While scanning the printers if the users prefer to add custom fields for SNMP walk. The SNMP data out of the box, used to scan devices such as Printers, Scanners is pretty limited. This is because every vendor can use SNMP MIBs in their own way. We cannot know in advance which numbers are delivering the specific information that users would like to retrieve.
The SNMP pattern delivered with Discovery only have the MIB Information for some default SNMP Devices, will be difficult for customers to build their own custom patterns for use cases. If there is awareness on how too fetch required information from Insight Discovery API's, then customers could leverage this to meet their requirements.
Also this will be useful for many scenarios, where customer would like to use customizations.
Suggested Solution
Implement and document it that can be used by users to manage data using Assets Discovery tool.
| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[JSDSERVER-8528] Improve Assets Discovery documentation about creating custom rules
| Support reference count | New: 2 |
| Remote Link | New: This issue links to "Page (Confluence)" [ 986023 ] |
| Remote Link | New: This issue links to "Page (Confluence)" [ 939016 ] |
| Labels | New: reviewed |
| Status | Original: Gathering Interest [ 11772 ] | New: Future Consideration [ 11775 ] |
| Description |
Original:
*Problem Definition*
Customers would like to have REST API documentation for Assets Discovery tool, this will be helpful when they need to understand to extract custom information from the connected tool. {*}+Use Case+{*}: While scanning the printers if the users prefer to add custom fields for SNMP walk. The SNMP data out of the box, used to scan devices such as Printers, Scanners is pretty limited. This is because every vendor can use SNMP MIBs in their own way. We cannot know in advance which numbers are delivering the specific information that users would like to retrieve. The SNMP pattern delivered with Discovery only have the MIB Information for some default SNMP Devices, will be difficult for customers to build their own custom patterns for use cases. If there is awareness on how too fetch required information from Insight Discovery API's, then customers could leverage this to meet their requirements. Also this will be useful for many scenarios, where customer would like to use customizations. *Suggested Solution* Implement and document REST APIs that can be used by users to manage data using Assets Discovery tool. |
New:
*Problem Definition*
Customers would like to have documentation for Assets Discovery tool, this will be helpful when they need to understand to extract custom information from the connected tool. {*}+Use Case+{*}: While scanning the printers if the users prefer to add custom fields for SNMP walk. The SNMP data out of the box, used to scan devices such as Printers, Scanners is pretty limited. This is because every vendor can use SNMP MIBs in their own way. We cannot know in advance which numbers are delivering the specific information that users would like to retrieve. The SNMP pattern delivered with Discovery only have the MIB Information for some default SNMP Devices, will be difficult for customers to build their own custom patterns for use cases. If there is awareness on how too fetch required information from Insight Discovery API's, then customers could leverage this to meet their requirements. Also this will be useful for many scenarios, where customer would like to use customizations. *Suggested Solution* Implement and document it that can be used by users to manage data using Assets Discovery tool. |
| Summary | Original: Assets Discovery REST API Documentation | New: Improve Assets Discovery documentation about creating custom rules |
| Description |
Original:
*Problem Definition*
Customers would like to have REST API documentation for Insight Discovery tool, this will be helpful when they need to understand to extract custom information from the connected tool. *+Use Case+*: While scanning the printers if the users prefer to add custom fields for SNMP walk. The SNMP data out of the box, used to scan devices such as Printers, Scanners is pretty limited. This is because every vendor can use SNMP MIBs in their own way. We cannot know in advance which numbers are delivering the specific information that users would like to retrieve. The SNMP pattern delivered with Discovery only have the MIB Information for some default SNMP Devices, will be difficult for customers to build their own custom patterns for use cases. If there is awareness on how too fetch required information from Insight Discovery API's, then customers could leverage this to meet their requirements. Also this will be useful for many scenarios, where customer would like to use customizations. *Suggested Solution* Implement and document REST APIs that can be used by users to manage data using Insight Discovery tool. |
New:
*Problem Definition*
Customers would like to have REST API documentation for Assets Discovery tool, this will be helpful when they need to understand to extract custom information from the connected tool. {*}+Use Case+{*}: While scanning the printers if the users prefer to add custom fields for SNMP walk. The SNMP data out of the box, used to scan devices such as Printers, Scanners is pretty limited. This is because every vendor can use SNMP MIBs in their own way. We cannot know in advance which numbers are delivering the specific information that users would like to retrieve. The SNMP pattern delivered with Discovery only have the MIB Information for some default SNMP Devices, will be difficult for customers to build their own custom patterns for use cases. If there is awareness on how too fetch required information from Insight Discovery API's, then customers could leverage this to meet their requirements. Also this will be useful for many scenarios, where customer would like to use customizations. *Suggested Solution* Implement and document REST APIs that can be used by users to manage data using Assets Discovery tool. |
| Summary | Original: Insight Discovery REST API Documentation | New: Assets Discovery REST API Documentation |
https://support.atlassian.com/jira-service-management-cloud/docs/discover-objects-in-your-environment-with-asset-discovery/
https://confluence.atlassian.com/assetapps/assets-discovery-1168848103.html