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  1. Jira Service Management Data Center
  2. JSDSERVER-8349

Unable to update Avatar and access Insight User Information under User Profile page

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    Description

      Issue Summary

      Users are not able to update avatar and clicking on the 'Insight User Information' under user Profile does not expand the object view.

      Steps to Reproduce

      1. Install Jira Service Management Data Center version 4.16.1
      2. Create an object type with a User Attribute type
      3. Make sure that the User attribute is configured to "Show on User's Profile"
      4. Create an object and assign it to yourself
      5. Navigate to your profile, see the Object is listed under 'Insight User Information'
      6. Click on the Object to expand it
      7. There is no way to redirect to the object page from here
      8. Additionally - click and try to change the User's Avatar - nothing happens.

      Expected Results

      • The Object is expanded, you can click the Label or Key to navigate to the Object
      • Avatar selection window pop-up

      Actual Results

      • The object is not expanded, hence there is no option to navigate to the Objects
      • Nothing happens when clicking on the avatar

      Notes

      Update Jira Service Management Data Center to version 4.17 which includes the fix

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              Unassigned Unassigned
              cchan Chung Park Chan
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                Resolved:

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