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Bug
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Resolution: Fixed
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Low
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4.16.0, 4.16.1
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None
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1
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Severity 3 - Minor
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Issue Summary
Users are not able to update avatar and clicking on the 'Insight User Information' under user Profile does not expand the object view.
Steps to Reproduce
- Install Jira Service Management Data Center version 4.16.1
- Create an object type with a User Attribute type
- Make sure that the User attribute is configured to "Show on User's Profile"
- Create an object and assign it to yourself
- Navigate to your profile, see the Object is listed under 'Insight User Information'
- Click on the Object to expand it
- There is no way to redirect to the object page from here
- Additionally - click and try to change the User's Avatar - nothing happens.
Expected Results
- The Object is expanded, you can click the Label or Key to navigate to the Object
- Avatar selection window pop-up
Actual Results
- The object is not expanded, hence there is no option to navigate to the Objects
- Nothing happens when clicking on the avatar
Notes
Update Jira Service Management Data Center to version 4.17 which includes the fix
- mentioned in
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Page Failed to load
[JSDSERVER-8349] Unable to update Avatar and access Insight User Information under User Profile page
| Description |
Original:
h3. Issue Summary
Users are not able to update avatar and clicking on the 'Insight User Information' under user Profile does not expand the object view. h3. Steps to Reproduce # Install Jira Service Management Data Center version 4.16.1 # Create an object type with a User Attribute type # Make sure that the User attribute is configured to "Show on User's Profile" # Create an object and assign it to yourself # Navigate to your profile, see the Object is listed under # Click on the Object to expand it # There is no way to redirect to the object page from here # Additionally - click and try to change the User's Avatar - nothing happens. h3. Expected Results * The Object is expanded, you can click the Label or Key to navigate to the Object * Avatar selection window pop-up h3. Actual Results * The object is not expanded, hence there is no option to navigate to the Objects * Nothing happens when clicking on the avatar h3. Notes Update Jira Service Management Data Center to version 4.17 which includes the fix |
New:
h3. Issue Summary
Users are not able to update avatar and clicking on the 'Insight User Information' under user Profile does not expand the object view. h3. Steps to Reproduce # Install Jira Service Management Data Center version 4.16.1 # Create an object type with a User Attribute type # Make sure that the User attribute is configured to "Show on User's Profile" # Create an object and assign it to yourself # Navigate to your profile, see the Object is listed under 'Insight User Information' # Click on the Object to expand it # There is no way to redirect to the object page from here # Additionally - click and try to change the User's Avatar - nothing happens. h3. Expected Results * The Object is expanded, you can click the Label or Key to navigate to the Object * Avatar selection window pop-up h3. Actual Results * The object is not expanded, hence there is no option to navigate to the Objects * Nothing happens when clicking on the avatar h3. Notes Update Jira Service Management Data Center to version 4.17 which includes the fix |
| Description |
Original:
h3. Issue Summary
Users are not able to update avatar and clicking on the 'Insight User Information' under user Profile does not expand the object view. h3. Steps to Reproduce # Install Jira Service Management Data Center version 4.16.1 # Create an object type with a User Attribute type # Make sure that the User attribute is configured to "Show on User's Profile" # Create an object and assign it to yourself # Navigate to your profile, see the Object is listed under # Click on the Object to expand it # There is no way to redirect to the object page from here # Additionally - click and try to change the User's Avatar - nothing happens. h3. Expected Results * The Object is expanded, you can click the Label or Key to navigate to the Object * Avatar selection window pop-up h3. Actual Results * The object is not expanded, hence there is no option to navigate to the Objects * Nothing happens when clicking on the avatar h3. Workaround Update Jira Service Management Data Center to version 4.17 which includes the fix |
New:
h3. Issue Summary
Users are not able to update avatar and clicking on the 'Insight User Information' under user Profile does not expand the object view. h3. Steps to Reproduce # Install Jira Service Management Data Center version 4.16.1 # Create an object type with a User Attribute type # Make sure that the User attribute is configured to "Show on User's Profile" # Create an object and assign it to yourself # Navigate to your profile, see the Object is listed under # Click on the Object to expand it # There is no way to redirect to the object page from here # Additionally - click and try to change the User's Avatar - nothing happens. h3. Expected Results * The Object is expanded, you can click the Label or Key to navigate to the Object * Avatar selection window pop-up h3. Actual Results * The object is not expanded, hence there is no option to navigate to the Objects * Nothing happens when clicking on the avatar h3. Notes Update Jira Service Management Data Center to version 4.17 which includes the fix |
| Remote Link | New: This issue links to "Page (Confluence)" [ 560960 ] |
| Resolution | New: Fixed [ 1 ] | |
| Status | Original: Needs Triage [ 10030 ] | New: Closed [ 6 ] |
| Fix Version/s | New: 4.17.0 [ 94623 ] |
| Support reference count | New: 1 |