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  1. Jira Service Management Data Center
  2. JSDSERVER-790

Allow self account creation, but have an approval process

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      I'd like for "customers" to be able to go to a service desk customer portal and create an account, but I'd still like to approve them first before they can use that customer portal.

            [JSDSERVER-790] Allow self account creation, but have an approval process

            nc-alc added a comment -

            Any road map for this feature @Attlasian?

             

            nc-alc added a comment - Any road map for this feature @Attlasian?  

            Albert Manuel added a comment -

            This will be a nice feature to have.

             

            Thanks

            Albert Manuel added a comment - This will be a nice feature to have.   Thanks

            Matthew McMahon (Inactive) added a comment -

            Hi kevin@raney.fm

            Would you be able to achieve this by having a single portal with public signup enabled, that is only for that purpose.

            Then you can review new users, and choose to add them, or not, as customers to your other portals that are closed access.

            Regards
            Matt
            JIRA Service Desk developer

            Matthew McMahon (Inactive) added a comment - Hi kevin@raney.fm Would you be able to achieve this by having a single portal with public signup enabled, that is only for that purpose. Then you can review new users, and choose to add them, or not, as customers to your other portals that are closed access. Regards Matt JIRA Service Desk developer

              Unassigned Unassigned
              480f856d1ef3 Kevin R. Raney
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