Issue description

The value of a Textarea type attribute is stored in HTML format. There's no way to change the format to plain text and no alternative if we want to use a multi-line text field

Suggestion

A plain text Textarea attribute or feature to disable HTML

Use case

The value of a Textarea attribute is copied to a Jira field. The copied values have HTML tags that do not mean anything in a Jira field that uses Wiki markup.

Workaround

• Use Insight post function with groovy script to remove all HTML tags and put the resulting text into a Single Line text custom field. An example script can be found in this comment:
  • Use the Insight post function with a Groovy script to remove all HTML tags and put the resulting text into a Single Line text custom field. An example script can be found in this comment:

    Use the Insight Groovy Script postfunction and use the script below.

    import com.atlassian.jira.component.ComponentAccessor 
    import com.atlassian.jira.issue.fields.CustomField 
    import com.atlassian.jira.issue.MutableIssue 
    import com.atlassian.jira.event.type.EventDispatchOption 
    import com.riadalabs.jira.plugins.insight.channel.external.api.facade.ObjectFacade 
    import com.riadalabs.jira.plugins.insight.services.model.ObjectAttributeBean 
    import com.riadalabs.jira.plugins.insight.services.model.ObjectBean
    
    Class objectFacadeClass = ComponentAccessor.getPluginAccessor().getClassLoader().findClass("com.riadalabs.jira.plugins.insight.channel.external.api.facade.ObjectFacade"); 
    
    def objectFacade = ComponentAccessor.getOSGiComponentInstanceOfType(objectFacadeClass);
    
    List<ObjectBean> insightObjects = issue.getCustomFieldValue(ComponentAccessor.getCustomFieldManager().getCustomFieldObject(10107)); // Change ID (10107) to the correct Insight Customfield id
    
    ObjectAttributeBean textAreaValue = objectFacade.loadObjectAttributeBean(insightObjects.first().getId(), "Text Area Attribute") //Change "Text Area Attribute" with the name of the Text Are attribute you wish to use
    
    String textAreaHtmlValue = textAreaValue.objectAttributeValueBeans.first().textValue
    String nohtml = textAreaHtmlValue.replaceAll("\\<.*?>"," ");
    
    def singleTextCf = ComponentAccessor.getCustomFieldManager().getCustomFieldObject(11000) // Change ID (11000) to the correct Text Customfield
    
    MutableIssue mi = (MutableIssue) issue; 
    mi.setCustomFieldValue(singleTextCf, nohtml); ComponentAccessor.getIssueManager().updateIssue(currentUser, mi, EventDispatchOption.DO_NOT_DISPATCH, false);
    return true
    

    You will need to adjust the script as commented in it:

    • Change ID (10107) to the correct Insight Customfield id'
    • Change "Text Area Attribute" with the name of the Text Are attribute you wish to use
    • Change ID (11000) to the correct Text Customfield

    The Script will look at the Object selected in your Insight CF, get the TextArea Attribute content (identified by the Attribute Name) - remove all HTML Tags, and put the resulting text into the Single Line Text CF.