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  1. Jira Service Management Data Center
  2. JSDSERVER-682

Portal Customer Reopen Issues

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Low Low
    • None
    • None
    • Customer Portal

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Hi

      I'm using Jira Service Desk in Cloud versión. It's not possible reopen isues for my customers when I closed the issue.

      Regards

          Form Name

            [JSDSERVER-682] Portal Customer Reopen Issues

            Martin Howell made changes -
            Link New: This issue duplicates JSDSERVER-12592 [ JSDSERVER-12592 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2305368 ] New: JAC Bug Workflow v3 [ 3125811 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2059322 ] New: JSD Bug Workflow v5 - TEMP [ 2305368 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2056745 ] New: JSD Bug Workflow v5 [ 2059322 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1956519 ] New: JSD Bug Workflow v5 - TEMP [ 2056745 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1616183 ] New: JSD Bug Workflow v5 [ 1956519 ]
            jonah (Inactive) made changes -
            Description Original: Hi

            I'm using Jira Service Desk in Cloud versión. It's not possible reopen isues for my customers when I closed the issue.

            Regards             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSDCLOUD-682].
              {panel}

            Hi

            I'm using Jira Service Desk in Cloud versión. It's not possible reopen isues for my customers when I closed the issue.

            Regards
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-682 [ JSDCLOUD-682 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1603389 ] New: JSD Bug Workflow v4 [ 1616183 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1399365 ] New: JSD Bug Workflow v2 [ 1603389 ]

              Unassigned Unassigned
              2e356f583a81 Cesar Salvado
              Affected customers:
              5 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: