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  1. Jira Service Management Data Center
  2. JSDSERVER-600

Request for instructions on how to set the notification settings in documentation

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      There's no clear How-to instructions for customers to enable or disable the Notification settings in JIRA Service Desks .

      It would be ideal to add the instructions in the documentation so customer could refer to the steps on performing such action.

      Administration >> Add-ons >> JIRA Service Desk >> Configuration

          Form Name

            [JSDSERVER-600] Request for instructions on how to set the notification settings in documentation

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011947 ] New: JAC Suggestion Workflow 3 [ 3649511 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665528 ] New: JAC Suggestion Workflow [ 3011947 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2326173 ] New: Confluence Workflow - Public Facing v4 [ 2665528 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2054162 ] New: JSD Suggestion Workflow - TEMP [ 2326173 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2049509 ] New: JSD Suggestion Workflow [ 2054162 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1280332 ] New: JSD Suggestion Workflow - TEMP [ 2049509 ]
            jonah (Inactive) made changes -
            Description Original: There's no clear How-to instructions for customers to enable or disable the [Notification settings in JIRA Service Desks |https://confluence.atlassian.com/display/SERVICEDESK/Setting+up+request+types#Settinguprequesttypes-Hownotificationsworkforaservicedeskproject-versions1.2.6andlater].

            It would be ideal to add the instructions in the documentation so customer could refer to the steps on performing such action.
            {code}
            Administration >> Add-ons >> JIRA Service Desk >> Configuration
            {code}             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-600].
              {panel}

            There's no clear How-to instructions for customers to enable or disable the [Notification settings in JIRA Service Desks |https://confluence.atlassian.com/display/SERVICEDESK/Setting+up+request+types#Settinguprequesttypes-Hownotificationsworkforaservicedeskproject-versions1.2.6andlater].

            It would be ideal to add the instructions in the documentation so customer could refer to the steps on performing such action.
            {code}
            Administration >> Add-ons >> JIRA Service Desk >> Configuration
            {code}
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-600 [ JSDCLOUD-600 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 693755 ] New: JSD Suggestion Workflow [ 1280332 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Sarah Karp made changes -
            Sprint Original: Sprint 1 [ 2679 ]

              jalbion Janet Albion (Inactive)
              yen@atlassian.com TeckEn (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: