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  1. Jira Service Management Data Center
  2. JSDSERVER-5262

Automation Send Email to Groups

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Automation
    • 2
    • 4
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Feature Summary

      Currently in JIRA Service Desk, it is possible to trigger an automation to send an email to a specific group, however, the only options available to users are Reporter and Customers Involved with no way of specifying an internal group.

      Suggestion

      Allow the customization of the email sent from Alert User or allow users specify groups or roles in the option available for the send email.

            [JSDSERVER-5262] Automation Send Email to Groups

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              Unassigned Unassigned
              ijimoh Ismael Olusula Jimoh (Inactive)
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                Created:
                Updated: