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  1. Jira Service Management Data Center
  2. JSDSERVER-5144

No Compatible Version of Service Desk for JIRA 6.4.12~6.4.14

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      Problem Definition:

      If we looked at the older JIRA Service Desk Marketplace listing before JIRA 7, it appears that JIRA 6.4.12~6.4.14 is not listed to be compatible with any JSD version. But, it seems that installing JIRA Service Desk 2.5.9 to JIRA 6.4.12 is possible and there is no functionality being lost.

      Suggested Solution:

      Update the page with the correct JIRA Service Desk version that is compatible for JIRA 6.4.12 to 6.4.14.

            [JSDSERVER-5144] No Compatible Version of Service Desk for JIRA 6.4.12~6.4.14

            Ishwinder Kaur made changes -
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Ishwinder Kaur made changes -
            Labels Original: pm ril New: cleanup-seos-fy25 pm ril
            Marc Dacanay made changes -
            Labels Original: pm New: pm ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 955012 ]
            SET Analytics Bot made changes -
            UIS Original: 5 New: 0
            SET Analytics Bot made changes -
            UIS Original: 0 New: 5
            Bugfix Automation Bot made changes -
            Support reference count Original: 3 New: 4
            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2417114 ] New: JAC Bug Workflow v3 [ 3126047 ]
            Status Original: To Do [ 10071 ] New: Gathering Impact [ 12072 ]
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0

              Unassigned Unassigned
              jrahmadiputra Julian (Inactive)
              Affected customers:
              4 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: