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  1. Jira Service Management Data Center
  2. JSDSERVER-5120

Provide ability to add Google Analytics script to JIRA Service Desk portal

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      In JIRA, the Google Analytics script can be added to the Announcement Banner in order to track visits/usage.

      There does not seem to be an equivalent area for the JSD portal, so can something please be added to enable this?

      The benefits of being able to track usage of the JIRA Service Desk portal are self-evident.

            [JSDSERVER-5120] Provide ability to add Google Analytics script to JIRA Service Desk portal

            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 3
            Marc Dacanay made changes -
            Labels Original: pse-request New: pse-request ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 976753 ]
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1
            SET Analytics Bot made changes -
            UIS Original: 3 New: 2
            SET Analytics Bot made changes -
            UIS Original: 2 New: 3

            David Yu added a comment -

            If you have ScriptRunner, I added a possible solution in community.atlassian.net

            David Yu added a comment - If you have ScriptRunner, I added a possible solution in community.atlassian.net
            SET Analytics Bot made changes -
            UIS Original: 1 New: 2
            SET Analytics Bot made changes -
            UIS Original: 6 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 6

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              ffa005205353 Angus Law
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