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  1. Jira Service Management Data Center
  2. JSDSERVER-4548

Field Organization is not sortable in a JQL

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      Would be useful if the field Organization could be sort in a JQL search, for the customers be able to create a filter and a dashboard and other related functions.

          Form Name

            [JSDSERVER-4548] Field Organization is not sortable in a JQL

            Matt Kepple added a comment -

            agreed

            Matt Kepple added a comment - agreed

            Anna Felker added a comment -

            +1

            Anna Felker added a comment - +1

            Emelie Bengtsson added a comment -

            +1

            Emelie Bengtsson added a comment - +1

            Timmy added a comment -

            Hi Jira Operator,

            Currently, "organization" filter is still not sortable.

            Can we add this feature? We really need this.

             

            Regards,

            Timmy

            Timmy added a comment - Hi Jira Operator, Currently, "organization" filter is still not sortable. Can we add this feature? We really need this.   Regards, Timmy
            Kunal Kanojia made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            SET Analytics Bot made changes -
            UIS Original: 10 New: 6

            Bibhas Sarkar added a comment - - edited

            Though the sorting is fixed, we can not add the organization in the dashboard to get customer wise issue count. Also, it seems the search needs a JSD license, so if you are not an agent you can't look at the tickets by using an organization filter. 

            Bibhas Sarkar added a comment - - edited Though the sorting is fixed, we can not add the organization in the dashboard to get customer wise issue count. Also, it seems the search needs a JSD license, so if you are not an agent you can't look at the tickets by using an organization filter. 
            SET Analytics Bot made changes -
            UIS Original: 12 New: 10
            SET Analytics Bot made changes -
            UIS Original: 13 New: 12
            Kunal Kanojia made changes -
            Fix Version/s New: 4.12.1 [ 92891 ]

              kkanojia Kunal Kanojia
              lmenezes Lele (Inactive)
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              98 Vote for this issue
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                Created:
                Updated:
                Resolved: