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Type:
Bug
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Resolution: Fixed
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Priority:
Low
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Affects Version/s: 3.2.3, 3.8.1, 3.9.2, 4.8.1
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Component/s: Create Request, Customer Portal
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4
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Severity 3 - Minor
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1
Enter key causes date picker to appear on portal create screen
Steps to Reproduce:
- Create IT Service Desk, Add Due Date field to "Get IT Help" request type
- Create "Get IT Help" request. When filling out summary hit "Enter" key.
Notice that the date picker appears.
- If desired, change the order of fields or add more fields. The date picker continues to appear when the "Enter" key is pressed.
- Add second date field to the same request type
- Place cursor in the bottom most date field on the portal create screen (as if you were going to type a date)
- Hit "Enter"
Notice that the date picker associated with the top-most field appears. Selecting a date populates the top-most field.
The behavior described occurs when the fields are empty as well as when they contain values.
Expected Behavior:
Date picker does not appear when "Enter" is pressed, unless the focus / cursor is in that field. In that case the correct date picker appears, the one associated with the field the cursor is in.
Additional information regarding behavior:
- Remove date fields from request type
- Perform same test, when filling out summary hit "Enter" key.
- Notice that the form submits. An issue will be created if all required fields are populated. If not populated errors will show.
- is duplicated by
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JSDSERVER-5637 Datepicker field gets opens when pressing enter on single-line textbox fields anywhere on the customer portal view
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- Closed
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