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  1. Jira Service Management Data Center
  2. JSDSERVER-4353

Add REST support for setting Organization on a ticket - Server

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Using JIRA's REST api, you can't set the Organization field using edit:
      https://docs.atlassian.com/jira/REST/cloud/#api/2/issue-editIssue

      When trying to set it, it throws a 500 Internal Server Error.

            [JSDSERVER-4353] Add REST support for setting Organization on a ticket - Server

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011256 ] New: JAC Suggestion Workflow 3 [ 3648667 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2663877 ] New: JAC Suggestion Workflow [ 3011256 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2322489 ] New: Confluence Workflow - Public Facing v4 [ 2663877 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053956 ] New: JSD Suggestion Workflow - TEMP [ 2322489 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2049225 ] New: JSD Suggestion Workflow [ 2053956 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1608908 ] New: JSD Suggestion Workflow - TEMP [ 2049225 ]
            jonah (Inactive) made changes -
            Description Original: Using JIRA's REST api, you can't set the Organization field using edit:
            https://docs.atlassian.com/jira/REST/cloud/#api/2/issue-editIssue

            When trying to set it, it throws a 500 Internal Server Error.
            		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-4353].
              {panel}

            Using JIRA's REST api, you can't set the Organization field using edit:
            https://docs.atlassian.com/jira/REST/cloud/#api/2/issue-editIssue

            When trying to set it, it throws a 500 Internal Server Error.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-4353 [ JSDCLOUD-4353 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: affects-server New: affects-cloud affects-server
            Matthew McMahon (Inactive) made changes -
            Labels New: affects-server

              Unassigned Unassigned
              299f0f7aaa75 Nick Menere
              Votes:
              12 Vote for this issue
              Watchers:
              22 Start watching this issue

                Created:
                Updated:
                Resolved: