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  1. Jira Service Management Data Center
  2. JSDSERVER-3486

Add more than 2 emails address to the Email requests

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
    • None
    • Email - Incoming
    • None
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently Service Desk did not allow you to set more than two different email. When user need one email creating issues for each Request Type it will not allow him if there is more than two Reuqest Types.

      Suggested Solution

      Possibility to add more than 2 different Cloud email address to Email requests.

      Workaround

          Form Name

            [JSDSERVER-3486] Add more than 2 emails address to the Email requests

            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011067 ] New: JAC Suggestion Workflow 3 [ 3646333 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665432 ] New: JAC Suggestion Workflow [ 3011067 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2325035 ] New: Confluence Workflow - Public Facing v4 [ 2665432 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053105 ] New: JSD Suggestion Workflow - TEMP [ 2325035 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048134 ] New: JSD Suggestion Workflow [ 2053105 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1280101 ] New: JSD Suggestion Workflow - TEMP [ 2048134 ]
            jonah (Inactive) made changes -
            Description Original: h3. Problem Definition
            Currently Service Desk did not allow you to set more than two different email. When user need one email creating issues for each Request Type it will not allow him if there is more than two Reuqest Types.

            h3. Suggested Solution
            Possibility to add more than 2 different Cloud email address to Email requests.

            h3. Workaround
            		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-3486].
              {panel}

            h3. Problem Definition
            Currently Service Desk did not allow you to set more than two different email. When user need one email creating issues for each Request Type it will not allow him if there is more than two Reuqest Types.

            h3. Suggested Solution
            Possibility to add more than 2 different Cloud email address to Email requests.

            h3. Workaround

              Unassigned Unassigned
              hfreitas Henrique Freitas (Inactive)
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                Created:
                Updated:
                Resolved: