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Bug
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Resolution: Fixed
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Highest
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1.1.6
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None
Hello,
we have just test JIRA Service Desk, and an error is occured when we create a issue with an user name containing one uppercase or more.
You can reproduce this problem :
username : aA
Stack trace.
2014-01-14 15:26:00,160 http-bio-8080-exec-14 ERROR aA 926x2572x1 1vit2qd 127.0.0.1 /servicedesk/customer/si/create/get-it-help [servicedesk.internal.util.SafeRunner] Unable to run event handler User Notification
java.lang.NullPointerException
at com.atlassian.servicedesk.internal.notifications.UserNotificationServiceImpl.deservesNotification(UserNotificationServiceImpl.java:160)
at com.atlassian.servicedesk.internal.listener.UserNotificationEventListener.notificationCheck(UserNotificationEventListener.java:36)
at com.atlassian.servicedesk.internal.listener.UserNotificationEventListener.access$000(UserNotificationEventListener.java:13)
at com.atlassian.servicedesk.internal.listener.UserNotificationEventListener$1.run(UserNotificationEventListener.java:29)
at com.atlassian.servicedesk.internal.util.SafeRunner.withTryCatchCondom(SafeRunner.java:58)
at com.atlassian.servicedesk.internal.util.SafeRunner.access$000(SafeRunner.java:14)
at com.atlassian.servicedesk.internal.util.SafeRunner$1.run(SafeRunner.java:36)
at com.atlassian.servicedesk.bootstrap.lifecycle.LifecycleLock.runSafely(LifecycleLock.java:49)
at com.atlassian.servicedesk.internal.util.SafeRunner.run(SafeRunner.java:31)
at com.atlassian.servicedesk.internal.listener.UserNotificationEventListener.onIssueEvent(UserNotificationEventListener.java:24)
at sun.reflect.GeneratedMethodAccessor991.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:36)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$2.run(AsynchronousAbleEventDispatcher.java:66)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1.execute(AsynchronousAbleEventDispatcher.java:32)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:60)
at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:160)
at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:79)
at com.atlassian.jira.event.issue.IssueEventDispatcher.dispatchEvent(IssueEventDispatcher.java:184)
at com.atlassian.jira.event.issue.IssueEventDispatcher.dispatchEvent(IssueEventDispatcher.java:134)
at com.atlassian.jira.workflow.function.event.FireIssueEventFunction.execute(FireIssueEventFunction.java:60)
at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1050)
at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1446)
at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:615)
at com.atlassian.servicedesk.internal.feature.customer.request.ServiceDeskWorkflowManager$$anonfun$initializeWorkflow$1$$anonfun$apply$1.apply(ServiceDeskWorkflowManager.scala:64)
at com.atlassian.servicedesk.internal.feature.customer.request.ServiceDeskWorkflowManager$$anonfun$initializeWorkflow$1$$anonfun$apply$1.apply(ServiceDeskWorkflowManager.scala:62)
at scala.util.Either$RightProjection.map(Either.scala:536)
at com.atlassian.servicedesk.internal.feature.customer.request.ServiceDeskWorkflowManager$$anonfun$initializeWorkflow$1.apply(ServiceDeskWorkflowManager.scala:62)
at com.atlassian.servicedesk.internal.feature.customer.request.ServiceDeskWorkflowManager$$anonfun$initializeWorkflow$1.apply(ServiceDeskWorkflowManager.scala:61)
at scala.util.Either$RightProjection.flatMap(Either.scala:523)
at com.atlassian.servicedesk.internal.feature.customer.request.ServiceDeskWorkflowManager.initializeWorkflow(ServiceDeskWorkflowManager.scala:61)
at com.atlassian.servicedesk.internal.feature.customer.request.ServiceDeskWorkflowManager.initializeWorkflowForIssue(ServiceDeskWorkflowManager.scala:25)
at com.atlassian.servicedesk.internal.feature.customer.request.CustomerRequestManager.com$atlassian$servicedesk$internal$feature$customer$request$CustomerRequestManager$$saveIssueIntoJIRA(CustomerRequestManager.scala:67)
at com.atlassian.servicedesk.internal.feature.customer.request.CustomerRequestManager$$anonfun$createRequest$1$$anonfun$apply$1$$anonfun$apply$2$$anonfun$apply$3.apply(CustomerRequestManager.scala:40)
at com.atlassian.servicedesk.internal.feature.customer.request.CustomerRequestManager$$anonfun$createRequest$1$$anonfun$apply$1$$anonfun$apply$2$$anonfun$apply$3.apply(CustomerRequestManager.scala:39)
at scala.util.Either$RightProjection.flatMap(Either.scala:523)
at com.atlassian.servicedesk.internal.feature.customer.request.CustomerRequestManager$$anonfun$createRequest$1$$anonfun$apply$1$$anonfun$apply$2.apply(CustomerRequestManager.scala:39)
- is related to
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- Closed
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DESK-2146 Failed to load
| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[JSDSERVER-242] [java.lang.NullPointerException] Unable to run event handler User Notification
Hi Michael,
can you give me a release date for the fix issue ?
We need this to finish a proof of concept with Jira Service Desk and Valiantys Nfeed Plugin.
The java.lang.NullPointerException, seem to broke Nfeed Post function on create issue.
Regards,
JC
Thanks for the file, SI
We were able to reproduce the problem with 1.1.6. A fix for the issue will be included in the next version, to be released in a few weeks.
Regards,
Michael
Could we please provide us the full stack trace? On a side note, if you wrap the code into
{ code }(no spaces) tags it will be much easier to read.
Thanks,
Michael
Thanks for the fix !
Regards,
JC