Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-2208

Image not rendered if added to description

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Medium Medium
    • None
    • None
    • Customer Portal
    • None

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Steps to Reproduce:
      1. Create a new Service Desk.
      2. Configure a request type to allow attachment.
      3. Create an issue from customer portal and attach an image.
      4. Use the wiki renderer to notation for attaching an image to add the image 
        !myImage.jpg!

      Expected Result
      Service Desk would show the attached image and render the image in the description once done.

      Actual Result
      Image is attached and can be seen in attachment however the image is not rendered in both JIRA and customer portal showing up simply as 

      !myImage.jpg!

            [JSDSERVER-2208] Image not rendered if added to description

            n. N. added a comment -

            Hi Nga Anh,

            thank you for your message.

            The issue you referenced reads quite different. Will this fix the failing rendering of the embedded image in the description in the customer portal, too?

            Best regards,
            Christoph Thomas

            n. N. added a comment - Hi Nga Anh, thank you for your message. The issue you referenced reads quite different. Will this fix the failing rendering of the embedded image in the description in the customer portal, too? Best regards, Christoph Thomas

            Nga Lai (Inactive) added a comment -

            Please watch JSD-1387 for any update for the fix.

            Nga Lai (Inactive) added a comment - Please watch JSD-1387 for any update for the fix.

              Unassigned Unassigned
              ijimoh Ismael Olusula Jimoh (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: