• 6
    • 10
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      It would be beneficial to have the option to add to SLA reports the ability to use JQL and select a drop down on the report that goes back further than a year.

      Unable to render embedded object: File () not found.

            [JSDSERVER-2188] Allow for history on Service Desk reports to go back further than a year.

            SET Analytics Bot made changes -
            Support reference count Original: 3 New: 10
            SET Analytics Bot made changes -
            UIS Original: 5 New: 6
            Marc Dacanay made changes -
            Labels Original: custom-date-range need-investigation sdt New: custom-date-range need-investigation ril sdt
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 976572 ]
            SET Analytics Bot made changes -
            UIS Original: 3 New: 5
            SET Analytics Bot made changes -
            UIS Original: 4 New: 3
            SET Analytics Bot made changes -
            UIS Original: 8 New: 4
            SET Analytics Bot made changes -
            UIS Original: 4 New: 8
            SET Analytics Bot made changes -
            UIS Original: 8 New: 4
            SET Analytics Bot made changes -
            UIS Original: 13 New: 8

              Unassigned Unassigned
              jcastro Jose Castro (Inactive)
              Votes:
              76 Vote for this issue
              Watchers:
              41 Start watching this issue

                Created:
                Updated: