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  1. Jira Service Management Data Center
  2. JSDSERVER-2178

Customize Issue Title in Notification

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Customer would like to customize the title added to notifications that are sent to issue reporters.

      They would like it to be only the issue id or (ticket number).

            [JSDSERVER-2178] Customize Issue Title in Notification

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3010604 ] New: JAC Suggestion Workflow 3 [ 3648038 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2663921 ] New: JAC Suggestion Workflow [ 3010604 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2322689 ] New: Confluence Workflow - Public Facing v4 [ 2663921 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2052349 ] New: JSD Suggestion Workflow - TEMP [ 2322689 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2047272 ] New: JSD Suggestion Workflow [ 2052349 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279289 ] New: JSD Suggestion Workflow - TEMP [ 2047272 ]
            jonah (Inactive) made changes -
            Description Original: Customer would like to customize the title added to notifications that are sent to issue reporters.

            They would like it to be only the issue id or (ticket number).

            		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-2178].
              {panel}

            Customer would like to customize the title added to notifications that are sent to issue reporters.

            They would like it to be only the issue id or (ticket number).

            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-2178 [ JSDCLOUD-2178 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 931843 ] New: JSD Suggestion Workflow [ 1279289 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Joseph Huynh (Inactive) made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: To Do [ 10071 ] New: Done [ 10044 ]

              Unassigned Unassigned
              ijimoh Ismael Olusula Jimoh (Inactive)
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                Created:
                Updated:
                Resolved: